Department of Education

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Employee Relations Officer

Recruitment #12-006093-001


State Salary Grade 15 Annual Salary Range: $38,594-$55,859

*DBM Salary Guildeines Apply for current State Employees




200 West Baltimore Street

Baltimore, Maryland

Main Purpose of Job

This is a professional position serving as an employee relations officer within the Office of Human Resources responsible for conducting activities associated with resolving employment issues, administering health and retirement benefits, designing and delivering training programs, overseeing the performance appraisal process & providing other employee services.


Provides consultation and advice to senior management, supervisors, and employees regarding the maintenance of positive working relationships; recommends action to avoid conflict in the work-place and facilitates conflict resolution; participates in the grievance and appeal procedure; provides technical advice in the resolution of employee relations concerns; advises staff on issues regarding employee leave, timekeeping, benefits, and other employee service programs; develops and conducts training and staff development programs.


Possession of a Bachelor’s Degree and two and one half years of professional Human Resources (HR) experience in the areas of employee relations, training and/or employment services including health/retirement benefits administration is required. Coursework in Human Resource or Business Management or a related area and/or PHR/SPHR certification are desired; specific experience using HRIS systems and providing employee relations services is highly desirable.


1. Thirty graduate credit hours from an accredited college or university in the fields of HR/personnel administration or management, business administration, public administration, statistics, tests and measurements or psychology may be substituted for one year of required experience.

2. Paraprofessional or professional HR management work experience may be substituted on a year-for-year basis for up to 4 years of the required education. 

3. Applicants may substitute the possession of a Juris Doctor or equivalent degree from an accredited school of law for the required experience.


Knowledge of the theories, principles, and practices associated with human resource management; knowledge of mediation, conflict resolution, and negotiation techniques; knowledge of word processing, spreadsheet, and database software; skill in resolving complex human resources issues by applying various methodologies and deciding among several solutions; skill in communicating clearly and effectively; skill in maintaining harmonious and effective working relationships with supervisors, coworkers, officials, and the general public; ability to learn program content areas; ability to design and conduct orientation and training programs.


Proof of eligibility to work in compliance with the Immigration Reform and Control Act and occasional travel throughout the State are required. Any misrepresentation of academic or experience requirements for this position may result in nonselection or termination of employment. This is a professional special appointment position.