Department of Education

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Recruitment #12-006681-001




200 West Baltimore Street
Baltimore, Maryland 21201

Main Purpose of Job

This is a professional position responsible for planning, organizing, coordinating, integrating, and maintaining network software, operating systems, communication systems, and hardware for instructional technology activities and for providing leadership and technical services for the information technology area inclusive of providing network administration, hardware/software training and support, and resource allocation.


Administers the installation, configuration and continued maintenance of Juvenile Services Education Program (JSE) network equipment including servers, storage devices, routers, hubs, switches, and printers; troubleshoots and resolves network connectivity and network related hardware/software problems; reviews new hardware and software specifications and recommends products for procurement; installs, configures, and optimizes network communication hardware and client software; creates users, assigns privileges, and provides ongoing user support; responds to connectivity related help desk requests; runs backup and recovery operations; provides support and assistance to staff; completes archiving of network data and completes appropriate documentation; collaborates with teachers and coordinators to assess and evaluate educational software to project future needs.


Education: A Bachelor’s Degree from an accredited college or university in Computer Information Technology, Computer Science, Management Information Systems, or other information technology-related field to include coursework in local or wide area  computer networks from an accredited college or university.  Microsoft MSCE &/or CCNA certification preferred.

Experience: One year of experience planning, integrating, installing and maintaining computer software and/or network/hardware devices; evaluating, implementing and maintaining network computer software and hardware systems is preferred; experience w/ CISCO a plus.  


1. Completion of high school or high school equivalency certificate & completion of a certification program in Network Administration, such as Certified Novell Administrator (CNA), Microsft Certified Product Specialist NT 4.0 Administrator or equivalent certification program may substitute for the required education.     

2. Thirty credit hours from an accredited college or university in Computer Information Technology, Computer Science, Management Information Systems, or other information technology related field to include coursework in systems analysis and applications programming using third generation or other generally accepted computer programming languages may be substituted for the required experience.   3. An additional year of experience planning, integrating installing and maintaining devices; or evaluating, implementing and maintaining computer software and hardware may be substituted for the required education.    


Knowledge of information system architecture, system security practices and industry standards; knowledge of Exchange Server, TCP/IP, Internet Information Server, and Microsoft Server Operating systems; knowledge of an Ethernet network, Windows servers; knowledge of the following software is also preferable: XP Workstation, Microsoft Office Professional and .Net Applications: skill troubleshooting desktop computer systems, servers, peripheral devices, operating systems and applications software; skill establishing concrete resolutions to system problems; skill in user needs analysis, product integration, and managing the life cycle of technology products; ability to support and maintain multi-server LAN and WAN technologies; ability to interact and support the technology needs of users; ability to ensure network connectivity and functionality during core business hours; ability to write clear and concise instructions and system documentation; ability to communicate effectively and to establish and maintain effective working relationships with a variety of customers to include network users, vendor  representatives, and engineers.


Proof of eligibility to work in compliance with the Immigration Reform and Control Act and travel throughout the state are required.  The selected applicant must consent to a criminal background investigation as a required security procedure for all employees who have access to data systems.  Any misrepresentation of academic or experience requirements for this position may result in non-selection or termination of employment.


Applicants must include their resume and complete a Maryland State Department of Education (MSDE) Application for Employment indicating application for Position Number 083325-JSENetworkII.

The Application, resume, and any support documentation must clearly demonstrate that the applicant meets the prerequisite Minimum Qualifications and possesses the Essential Requirements for the position and clearly specify the systems and computer languages in which you completed coursework or have experience.

Completed Applications must be directed to the Staff Employment Section within the Office of Human Resources at the address on the Position Announcement or faxed to 410.333.8950. For inquiries or an MSDE Application, contact 410.767.0019 or TTY/TDD 410.333.3045, or visit our website

Appropriate accommodations for individuals with disabilities are available upon request.




We thank our Veterans for their service to our country, and encourage them to apply.

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.

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