Department of Education

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OFFICE SECRETARY III

Recruitment #13-001362-326

Introduction

DIVISION OF REHABILITATION SERVICES                                                                     

OFFICE OF FIELD SERVICES (BEL AIR)

GRADE

10

LOCATION OF POSITION

Mary W. Risteau District Court & Multi-Service Center
2 South Bond Street
Bel Air, Maryland  21014-3736

Main Purpose of Job

To provide secretarial, clerical, and telephone support for professional staff engaged in the planning and delivery of vocational and independent living services; provide expert assistance to consumers; initiate and maintain office protocols and procedures; and utilize information processing systems to maintain client statistical and financial records.

POSITION DUTIES

Respond to individual consumer concerns and telephone calls to include accurately recording the information provided by the client or caller, answering general questions about DORS; giving accurate information to the client or caller and maintaining proper interpersonal/telephone etiquette.  Prepare resumes and job related correspondence for clients. 

MINIMUM EDUCATION OR GENERAL REQUIREMENTS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Three years performing secretarial or clerical work involving typing duties.

Notes:

 1. Additional secretarial or clerical experience may be substituted on a year-for-year basis for the required education.

 2. Thirty credit hours with a major in secretarial science or office technology from an accredited college may be substituted at the rate of thirty credits for one year of experience for up to two years of the required experience.

SELECTIVE QUALIFICATIONS

Knowledge of the principles and practices of good office management; skill in a variety of software packages; good mathematical ability; strong skills in organizing and completing multiple tasks with close attention to detail; ability to independently respond to telephone and in-person inquiries for routine information; ability to exercise good judgment, courtesy and tact in receiving callers, in giving and obtaining information, and in making proper disposition of problems; and ability to establish and maintain effective working relationships.

BARGAINING UNIT STATUS

The incumbent in this position is a member of a covered bargaining unit and will be required to pay a bi-weekly service fee to the exclusive representative of the bargaining unit.

BENEFITS

State of Maryland Health Benefits

FURTHER INSTRUCTIONS

Applicants must complete the State of Maryland online application  for Employment.  If you are unable  to submit a online application, please download a paper application.  Please indicate on your  application, the listed vacancy announcement number that you are applying  for Office Secretary III, Announcement # 13-001362-326-Belair, MD.( Pin#040543) The Application and any supporting documentation must clearly demonstrate that the applicant meets the prerequisite Minimum Qualifications and possesses the Essential Requirements for the position. (Please upload or fax any supporting documents to (410) 554-9397.

To obtain a Position Announcement and a State Application, please call the JobLine (410) 554-9396, TDD (410) 554-9399, or visit our website www.marylandpublicschools.org or visit www.dors.state.md.us

Applications and inquiries must be directed to Denise Metzger, DORS Personnel, Division of Rehabilitation Services, 2301 Argonne Drive, Baltimore MD 21218.  All applications will be acknowledged upon receipt.

Appropriate accommodations for individuals with disabilities are available upon request.

TTY  Users: call via Maryland Relay

Proof of eligibility to work in compliance with the Immigration Reform and Control Act, and travel throughout the State are required. This position has been designated as a Special Appointment.  Any misrepresentation of academic or experience requirements for this position may result in non-selection or termination of employment.

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.