Department of Education

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Employee Relations Generalist

Recruitment #14-006217-001






Baltimore City

Main Purpose of Job

This position is limited to current State of Maryland employees and reports to the Chief of Employee Relations and is responsible for assisting employees in the areas of health benefits, retirement and supplemental retirement, worker’s compensation and other services to include: new employee orientation, administrative assistance with employee grievances, disciplinary actions, probation, performance appraisal, attendance improvement, drug testing, staff development and unemployment insurance.


Advises and assists employees in the activities related to Worker’s Compensation, Drug Testing, Probationary Evaluation and Performance Evaluation Program (PEP) and Unemployment Insurance to ensure these programs are in compliance with personnel laws, regulations and policies; serves as the Health Benefits and Retirement Coordinator assisting employees in the areas of health benefits, State Retirement and Pension, and the Maryland Supplemental Retirement; provides administrative support in coordinating the disciplinary process to include: scheduling conferences, personnel transactions and completing Employee Relations monthly, quarterly and year-end activity reports; performs various administrative functions to ensure the efficient operations of the Employment Services and Employee relations unit.


EDUCATION: Possession of a Bachelor’s Degree from an accredited college or university with course work in Human Resources, Business/Public Administration, or a related area.

EXPERIENCE: One year of administrative or professional human resources experience that includes work within an employee relations environment; experience in the areas of employee relations, benefits and retirement with experience administering presentations or training is strongly preferred.  

NOTE: Candidates may substitute additional experience in administrative staff or professional work on a year-for-year basis for the required education.  2. Candidates may substitute additional graduate level education at an accredited college or university at the rate of 30 semester credit hours for each year of the required experience.


Knowledge of HR policies, rules and regulations; theories, principles, and practices associated with public HR/human resource management, employee relations and employee service programs; knowledge of office management principles; knowledge of Microsoft Word, Access, Excel, PowerPoint and Outlook; skill in presenting trainings and presentations; skill in time management and personal organization; skill in advising supervisors and employees regarding the maintenance of positive working relationships; skill in preparing detailed and accurate documentation;  ability to manage and coordinate multiple tasks and exercise sound judgment;  ability to maintain harmonious and effective working relationships with supervisors, coworkers, officials, and the general public.


SELECTION PROCESS:  Please provide sufficient information on your application (and on separate pages, if necessary) to show that you satisfy the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year. The examination will consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Report all experience and education that is related to this position.


To apply for this position online go to which is the preferred method for submitting your application/attachments. Using this method will allow you to access the document for further recruitments for which you apply and to check that the documents have been attached to the recruitment that requires them. If you choose fax or regular mail as the option to submit required attachments, you will need to resubmit these documents each time you apply for a new position that requires the attachments. In addition, you must include the following information on each page of the attachment you submit in order to ensure that we append the attachments to the correct recruitment: Position #039380 (Jobaps # 14-006217-001) First and Last Name, Recruitment Number, and the last 4 digits of your SS #.

Mailing Address: Maryland State Department of Education Office of Human Resources 200 West Baltimore Street Baltimore, Maryland 21201

Fax: 410-333-8950 – This fax number is for Department of Education recruitments only. If you have difficulty with your user account or have general questions about this online application system, please contact the MD Department of Budge and Management, Recruitment and Examination Division at 410-767-4850.

Appropriate accommodations for individuals with disabilities are available upon request. Proof of eligibility to work in compliance with the Immigration Reform and Control Act and travel throughout the state are required.  Any misrepresentation of academic or experience requirements for this position may result in non-selection or termination of employment.  

Applications should be received by, July 4, 2104 at 5pm Open Until Filled

TTY  Users: call via Maryland Relay

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.

Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet.

Clicking the link above will navigate you to the State of Maryland Job Openings website for you to apply for this job.

Apply Online
View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here.
Apply via Paper Application. You may also download and complete the Paper Application here.