Department of Education

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COMPUTER NETWORK SPECIALIST II

Recruitment #14-006681-003

GRADE

17

LOCATION OF POSITION

415 PARK AVENUE
BALTIMORE, MD 21201

Main Purpose of Job

This is a professional position located at the Maryland State Library for the Blind and Physically Handicapped (LBPH) and is responsible for planning, organizing, coordinating, integrating, and maintaining network software, operating systems, communication systems, and hardware for instructional technology activities.

POSITION DUTIES

1. Provides leadership in IT strategy, operations, cost optimizations, innovation and efficiency improvement designs and implements the structure of all the library’s networks, both wired and wireless and prepare plans, reports, and diagrams documenting the library’s infrastructure.

2. Configures network software and hardware, including backup software, filtering and communication software to provide for efficient and effective network performance and data security.

3. Prepares technical documentation and user documentation for network hardware and software; monitors the performance of network through network management and diagnostic programs and utilities diagnoses and make repairs to network infrastructure.

4. Manages the Active Directory including users privileges, logon scripts, and provide ongoing user support; designs and implements internal subnet for studio and computer lab.

5. Provides oversight and direct responsibility for all technical aspects of adaptive technology.

6. Maintains adaptive technologies including software, updates, embosser, scanner, refreshable Braille display, CCTV and new products as acquired.

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

Education: A Bachelor’s Degree from an accredited college or university in Computer Information Technology, Computer Science, Management Information Systems, or other information technology-related field to include coursework in systems and developmental tools.

Experience: Two year(s) of experience planning, installing and maintaining devices; or evaluating, implementing and maintaining computer hardware and software is preferred. Three years working in a virtual environment, network administration, consumer support and working in a library environment, working with digital records; maintaining subnets and multiple network environments is preferred.

Notes:

1. Thirty credit hours from an accredited college or university in Computer Information Technology, Computer Science, Management Information Systems, or other information technology related field to include coursework in systems analysis and applications programming using third generation or other generally accepted computer programming languages may be substituted for the required experience.

 2. An additional year of experience designing, developing, testing, implementing and maintaining applications systems and programs using third generation or other generally accepted computer programming languages may be substituted for the required education.

DESIRED OR PREFERRED QUALIFICATIONS

Preferred Qualifications: Knowledge and experience with the software development life cycle (SDLC); knowledge of state inventory procedures; skill in developing and maintaining change control practices for software applications and IT projects; and management in a virtual environment; ability to write up concise documentation for requirements, application design, handling modifications, application maintenance, and user manuals; ability to communicate effectively with staff, managers, and customers; ability to prioritize and to adjust priorities in a dynamic environment.

FURTHER INSTRUCTIONS

The online Maryland Job Aps application is the preferred method of applying for the position.

Staff Employment Section
Office of Human Resources
200 West Baltimore Street
Baltimore, MD 21201

Fax # 410-333-8950

For inquiries or an MSDE Application, contact 410-767-0019 or TTY/TDD 410-333-3045 or visit the State of Maryland’s Job Application website at http://www. dbm.maryland.gov/jobseekers/pages/jobseekershome.aspx

Appropriate accommodations for individuals with disabilities are available upon request.  Proof of eligibility to work in compliance with the Immigration Reform and Control Act and travel throughout the state are required.  Any misrepresentation of academic or experience requirements for this position may result in non-selection or termination of employment.

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As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State's diversity.