Department of Education

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Chief of Employee Relations

Recruitment #14-006919-001


19 (Salary range $52,150.00-$76,175 progressing to $83,726.00/year 

State Salary Guidelines apply for current State employees)

Main Purpose of Job

This position reports to the Director for the Office of Human Resources (OHR) in support of the overall mission of the agency and the implementation of effective human resources services and strategies. This is a professional position serving as the Chief of the Employee Relations Section responsible for providing effective human resources strategies and services in a fair and equitable manner; supervising assigned staff and managing activities associated with resolving employee and labor relations issues and providing quality employment services related to personnel transactions and timekeeping, leave management, FMLA, and administering health, retirement benefits and the performance management program.


Manages employee relations staff; advises senior management, supervisors, and employees regarding the maintenance of positive working relationships; recommends actions to avoid conflict in the work-place and facilitates conflict resolution; manages the grievance and disciplinary appeal procedure and the Department’s representation at proceedings; provides technical advice in the resolution of employee relations concerns; assists with labor relations activities including interpretation of MOUs, complaint resolution and participation at Labor Management Committee meetings; recommends changes to existing personnel-related processes, policies and procedures to increase efficiency and better accomplish program goals and objectives; administers and oversees employee leave, timekeeping, benefits, and other employee service programs; develops and conducts related employee relations training and staff development programs.


EDUCATION:  A Bachelor’s Degree from an accredited college or university.  A Master’s degree or coursework in Human Resources, Business/Public Administration, or a related area, and/or PHR or SPHR certification is desirable.

EXPERIENCE:  Four years of professional human resources experience that includes employee relations, policy formulation, employee recruitment and selection, job design/position classification, or other human resources related area.  Experience supervising staff and experience working in a public sector human resources environment, preferably within a Maryland State agency, is highly desirable.


  1. Thirty graduate credits from a college or university in the fields of human resources, business administration, or public administration may substitute for up to two years of the required experienced.
  2. Paraprofessional and professional human resource management experience may be substituted on a year for year basis for up to four years of the required education.  


Knowledge of the provisions of the State Personnel and Pensions Article, Code of Maryland Regulations – Title 17; the Fair Labor Standards act; the Family Medical Leave Act; the Americans with Disabilities Amendments Act; Equal employment laws and related State HR policies, rules and regulations; theories, principles, and practices associated with public HR/human resource management and principals of supervision; knowledge of word processing, spreadsheet, and database software; skill in resolving complex human resources issues by applying various methodologies and deciding among several solutions; skill in communicating clearly and effectively; skill in maintaining harmonious and effective working relationships with supervisors, coworkers, officials, and the general public; ability to learn program content areas; ability to design and conduct related employee relations orientation and training programs.


SELECTION PROCESS AND ASSESSMENT:  Please provide sufficient information on your application (and on separate pages, if necessary) to show that you satisfy the qualifications for this recruitment.  All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date.  Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year. The examination will consist of a rating of your education, training, and experience related to the requirements of the position.  It is important that you provide complete and accurate information on your application.  Report all experience and education that is related to this position.




To apply for this position online go to which is the preferred method for submitting your application/attachments.  Using this method will allow you to access the document for future recruitments for which you apply and to check that the documents have been attached to the recruitment that requires them. 

If you choose fax or regular mail as the option to submit required attachments, you will need to resubmit these documents each time you apply for a new position that requires the attachments.  In addition, you must include the following information on each page of the attachment you submit in order to ensure that we append the attachments to the correct recruitment: First and Last Name, Recruitment Number, and the last 4 digits of your SS#.

Mailing Address: Maryland State Department of EducationOffice of Human Resources200 West Baltimore Street Baltimore, Maryland  21201

Fax: 410-333-8950 – This fax number is for Department of Education recruitment only.

If you have difficulty with your user account or have general questions about this online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850.  Proof of eligibility to work in compliance with the Immigration Reform and Control Act and travel throughout the state are required.  Any misrepresentation of academic or experience requirements for this position may result in non-selection or termination of employment.

TTY Users: call via Maryland Relay

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.