OFFICE SERVICES CLERK

THIS IS A POSITION-SPECIFIC RECRUITMENT FOR THE HARFORD COUNTY DEPARTMENT OF SOCIAL SERVICES.  THIS RECRUITMENT IS LIMITED TO CURRENT STATE OF MARYLAND EMPLOYEES, ONLY.  

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DHR/ HARFORD COUNTY DEPARTMENT OF SOCIAL SERVICES

2 SOUTH BOND STREET

BEL AIR, MARYLAND 21014

The Office Services Clerk will conduct pre-eligibility interviews with customers to determine applicable categories of assistance by reviewing, verifying, and interpreting information in case records, applications, other documents utilizing knowledge of agency policies and procedures; serves as the mail courier; performs administrative support tasks through the utilization of program guidelines and automated systems while continuously enhancing and ensuring quality customer service for the Family Investment Division fo Harford County Department of Social Services.

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Two years of experience performing clerical duties.

Notes:

1. Additional experience performing clerical duties may be substituted on a year-for-year basis for the required education.

 2.Applicants may substitute education from an accredited college or university at the rate of thirty semester credit hours for one year of experience on a year-for-year basis for the required experience.

 3.Six months clerical training with three courses in subjects such as keyboarding, clerical math, word processing, spreadsheets, database, graphics presentation, proofreading, or office etiquette may be substituted for six months of the required experience.

None.

One year of customer severice experience in an office setting providing administrative support, such as; answering phones, gathering data, and handling documentation.

Limited to Current State of Maryland Employees.

Please make sure that you provide sufficient information on your application (and on separate pages, if necessary) to show that you meet the qualifications for this recruitment.  All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date.  Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year.

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position.  It is important that you provide complete and accurate information on your application.  Please report all experience and education that is related to this position. 

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must accompany the application.  All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date.

The incumbent in this position is a member of a covered bargaining unit and will be required to pay a bi-weekly service fee to the exclusive representative of the bargaining unit.

STATE OF MARYLAND BENEFITS  

Online applications are STRONGLY preferred.  If the online application process is not available, please send your paper application and supplemental questionnaire (if applicable) to:

DHR Examination Services Unit,

311 W. Saratoga Street, First Floor

Baltimore, Maryland 21201

Or fax requested information to: 410-333-0882.  Do not submit unsolicited documentation. The paper application must be received by 5 PM on the closing date for the recruitment. 

TTY Users: call via Maryland Relay, 1-800-925-4434.

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.