OFFICE SERVICES CLERK LEAD

There are 2 vacancies available for this position.

9

Position 1: DHMH, Office of Health Care Quality, Catonsville, MD

Position 2: DHMH, Laboratories Administration, Baltimore, MD

Position 1:

This position supports the management of the assisted living licensure program through the performance of the following tasks: entering updated provider and administrative information into both the Visual d-Base and Aspen databases, researching records of past and present providers to determine status, placing fee payment data into correct database section, filing correspondence, mailing and distributing licenses and letters, responding to requests for information from the public, answering phone inquiries from the public about provider status and document submittal, and acting as support staff to the Database Manager responsible for licensure and renewal decisions, etc.

Position 2: 

This position provides leadership to clerical staff to the Newborn Screening unit that process clinical specimens submitted to the State Public Health Laboratory as part of the Laboratories Administration's quality public health laboratory services to promote, protect, and preserve the health and well-being of the people in Maryland from communicable and hereditary disease, and from environmental hazards. Responsible for leading, reviewing work and training Data Entry employees in the Newborn Screening Division. The successful applicant should be able to type 50-60 words per minute.

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Three years of experience performing clerical duties.

Notes: 

1. Additional experience performing clerical duties may be substituted on a year-for-year basis for the required education.

2. Applicants may substitute education from an accredited college or university at the rate of thirty semester credit hours for one year of experience on a year-for-year basis for the required experience.

3. Six months clerical training with three courses in subjects such as keyboarding, clerical math, word processing, spreadsheets, data base, graphics presentation, proofreading, or office etiquette may be substituted for six months of the required experience.

4. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administrative classifications or in Administrative, Clerical, or Office Services specialty codes in the Clerical Support field of work on a year-for-year basis for the required experience.

Applicants who meet the minimum qualifications will be evaluated. The evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position. Therefore, it is essential that you provide complete and accurate information on your application.  Please report all related education, experience, dates and hours of work. For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must accompany the application. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Applicants certified to list will receive eligibility for a period of one (1) year. Eligibility may be extended beyond one (1) year period. For Recorded Job Information Call:  410-767-6018.

Online applications are STRONGLY preferred, however the paper application may be submitted to DHMH, Recruitment and Selection Division, 201 W. Preston St., Room 114-B, Baltimore, MD 21201. The paper application must be received by 5 pm, close of business, on the closing date for the recruitment, no postmarks will be accepted.

Incorrect application forms will not be accepted.

If you need to submit additional information, the preferred method is to upload. If unable to upload, please fax requested information only to 410-333-5689.

Appropriate accommodations for individuals with disabilities are available upon request by calling: (410) 767-1251 or MD TTY Relay Service 1-800-735-2258.

The incumbent in this position is a member of a covered bargaining unit and will be required to pay a bi-weekly service fee to the exclusive representative of the bargaining unit.

STATE OF MARYLAND BENEFITS  

The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.

We thank our Veterans for their service to our country, and encourage them to apply.

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.