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OFFICE SUPERVISOR

Recruitment #14-001442-004

Introduction

THIS IS A POSITION SPECIFIC RECRUITMENT. LIMITED TO SDAT EMPLOYEES ONLY.

GRADE

11

LOCATION OF POSITION

Homestead Eligibility Program

301 West Preston Street, Room 904

Baltimore, Maryland 21201

 

 

 

 

Main Purpose of Job

The main purpose of this position is to supervise lower level clerical employees and plan and assign duties to establish office efficiency and meet deadlines.

POSITION DUTIES

  •  Assigns, reviews and supervises the work of the Homestead supportive staff. Trains and instructs staff on policies and regulations, standards and controls for completing assigned duties.
  • Reviews all applications for Co-Ops Units individual account numbers within the State, oversees the internet portion of the Homestead filing and the processing of all new purchaser applications and coordinates the scanning and shredding of applications.
  • Makes recommendations to the Unit Administrator III position regarding processing policies, filing trends, and needs for enhancements to the system.
  • Composes correspondence (letters and emails) informing the public and other government agencies of Homestead procedures and policies.
  • Investigates persons who may be deemed fradulent -- verifying supplied information using appropriate letters to either grant or deny credits.
  • Represents the Department at the Property Tax Assessments Appeal Boards on Homestead eligibility cases in person to defend the agencies position of credit denial.
  • Performs other duties as required.

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

 Experience:Four years of experience performing clerical duties.

 Notes: 1. Additional experience performing clerical duties may be substituted on a year-for-year basis for the required education.

 2. Applicants may substitute education from an accredited college or university at the rate of thirty semester credit hours for one year of experience on a year-for-year basis for the required experience.

SELECTIVE QUALIFICATIONS

Must have experience in processing Homestead Eligibility Applications, and the use of Motor Vehicle records and Internal Revenue records.

LIMITATIONS ON SELECTION

Limited to Homestead employees only.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

NOT APPLICABLE

SELECTION PROCESS

Please make sure that you provide sufficient information on your application (and on separate pages, if necessary) to show that you meet the qualifications for this recruitment.  All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date.  Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year.

 

 

 

EXAMINATION PROCESS


The examination will consist of a rating of your education, training, and experience related to the requirements of the position. You may be required to complete a qualifications supplement, or a rating may be based on your application. Therefore, it is important that you provide complete and accurate information on your application. Report all experience and education that is related to this position.

BARGAINING UNIT STATUS

The incumbent in this position is a member of a covered bargaining unit and will be required to pay a bi-weekly service fee to the exclusive representative of the bargaining unit.

 

BENEFITS

FURTHER INSTRUCTIONS

Online application process is strongly urged. However, if you are unable to apply on line you may submit a paper application by faxing to the number below.

410-333-7216

TTY  Users: call via Maryland Relay

ALL APPLICATIONS MUST BE SUBMITTED BY THE CLOSING DATE.




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