HUMAN SERVICE PROGRAM PLANNING ADMINISTRATOR

This is a Position Specific Recruitment for the Social Services Administration.  You must possess one year of experience providing social work services in a child welfare agency setting and meet the Minimum Education and Experience requirements to be approved for this recruitment.

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Social Services Administration
311 W. Saratoga Street
Baltimore, MD 21201

The staff of the Social Services Administration, Quality Assurance Unit is responsible for implementing the State's Child Welfare Continuous Quality Improvement (CQI) process for the 24 Local Departments of Social Services (LDSS). These duties are performed to ensure that Local Department's provide effective services to children and families which result in positive outcomes such as child safety, well-being, and permanency. The Quality Assurance Analyst conducts program evaluation of the Local Department's child welfare programs, including: analyzing performance and outcome data; conducing case reviews; interviewing children, families, and community stakeholders; and providing consultation on strategies to improve child welfare practice, performance, and outcomes. The incumbent in this position also provides consultation and technical assistance to LDSS's on child welfare practice and conducts analysis of data from the Maryland Children Electronic Social Service Information Exchange (MD CHESSIE), State Stat and other data sources. Occasional consultation on Quality Assurance/CQI is provided to the Office of Adult Services; overnight travel is required up to 40% to the 24 Local Departments of Social Services; and ability to drive a State or personal vehicle is also required.

Education: A bachelor’s degree from an accredited college or university.

Experience: Five years of experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations.

Notes:

1. Additional professional or technical experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations may be substituted on a year-for-year basis for the required education.

2. Education at the graduate level at an accredited college or university in a human services related field may be substituted at the rate of 30 semester hours per year for up to two years of the required experience.

One year of experience providing social work services in a child welfare agency setting.

Please make sure that you provide sufficient information on your application (and on separate pages, if necessary) to show that you meet the qualifications for this recruitment.  All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date.  Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year.

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position.  It is important that you provide complete and accurate information on your application.  Please report all experience and education that is related to this position. 

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must accompany the application.  All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date.

STATE OF MARYLAND BENEFITS

Online applications are STRONGLY preferred.  If the online application process is not available, please send your paper application and supplemental questionnaire (if applicable) to:
DHR Examination Services Unit,
311 W. Saratoga Street, First Floor
Baltimore, Maryland 21201

Or fax requested information to: 410-333-0882.  Do not submit unsolicited documentation. The paper application must be received by 5 PM on the closing date for the recruitment. 

TTY Users: call via Maryland Relay

We thank our Veterans for their service to our country, and encourage them to apply.

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.