HUMAN SERVICE PROGRAM PLANNING ADMINISTRATOR

17

Department of Human Resources
Social Services Administration
311 W. Saratoga Street
Baltimore, MD 21201

This position works within the Social Services Administration (SSA) Central Services Unit performing a wide variety of administrative tasks to provide support, consultation, and technical assistance to SSA's staff in the delivery of Child, Family, and Adult Services Programs. Develops, interprets, and implements policies, rules, and regulations regarding administrative operations associated with providing Child, Family and Adult Services statewide. This position also coordinates the legislative and regulation process; assists in developing or approving plans, policies, and procedures for direct service programs; assists in the preparation of reports, State plans, grant applications, studies, and proposals; coordinates agency responses to inquiries and surveys; and participates in the preparation and justification of SSA's budget. The incumbent in this position assists in the preparation, tracking, and inventory of forms and publications used by the Local Department of Social Services; prepares, reviews, and processes SSA's personnel transactions and organizational charts; analyzes available data to track service positions at both the local and central level; manages and coordinates SSA's performance appraisal process; tracks and reports SSA's vacancies and assists in the recruitment efforts; reviews requests for the issuance of continuing education certificates for training provided and maintains documentation to justify their issuance; represents the agency at committee meetings and workgroups related to administrative issues; and provides support and assistance to the Manager of SSA's Budget and Central Services Unit.

Please describe in detail any job duties relating to the minimum qualifications stated and include any computer software experience (ex. Word, Excel, Access, etc.) used in each of the positions you held.

Education: Possession of a bachelor’s degree from an accredited four-year college or university.

Experience: Five years of experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations.

Notes:

1. Additional professional or technical experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations may be substituted on a year-for-year basis for the required education.

2. Education at the graduate level at an accredited college or university in a human services related field may be substituted at the rate of 30 semester hours per year for up to two years of the required experience.

The ideal candidate will possess the following:

1. Experience in public human services specifically Child Welfare and/or Adult Services programs.
2. Knowledge of the principles, practices, and procedures of public administration including public management methods and theories.
3. Experience in governmental budgeting, accounting and policy implementation.
4. Experience in public administration with knowledge and expertise of administrative processes such as: monitoring of expenditures, public personnel recruitment and transaction processing, forms development and production, inventory management, audit resolution, procurement processing and management, legislative liaison, grant writing, and State plan development.
5. Advanced Excel skills (to create and maintain spreadsheets); MS-Word, and PowerPoint.
6. Excellent problem solving and writing skills in order to develop reports and correspondence for agency management.
7. Experience in developing and maintaining forms and publications for governmental programs.

Please make sure that you provide sufficient information on your application (and on separate pages, if necessary) to show that you meet the qualifications for this recruitment.  All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date.  Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year.

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position.  It is important that you provide complete and accurate information on your application.  Please report all experience and education that is related to this position. 

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must accompany the application.  All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date.

STATE OF MARYLAND BENEFITS

Online applications are STRONGLY preferred.  If the online application process is not available, please send your paper application and supplemental questionnaire (if applicable) to:

DHR Examination Services Unit,
311 W. Saratoga Street, First Floor
Baltimore, Maryland 21201

Or fax requested information to: 410-333-0882.  Do not submit unsolicited documentation. The paper application must be received by 5 PM on the closing date for the recruitment. 

TTY Users: call via Maryland Relay We thank our Veterans for their service to our country, and encourage them to apply.

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.