HUMAN SERVICE ADMINISTRATOR I

This is a Position Specific Recruitment for the Family Investment Administration.  You must possess one year of experience working in a Family Investment Program and meet the Minimum Education and Experience requirements to be approved for this recruitment.

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Family Investment Administration
Office of Operations
311 W. Saratoga Street
Baltimore, MD 21201

This position serves as the direct contact person and liaison between all of the local Family Investment Bureaus in the State, the Office of Operations and the Department of Human Resources (DHR) Central Office in order to provide data analysis, respond to immediate and critical inquires from the Governor's Office, the Department of Budget and Management (DBM), DHR's Office of Inspector General (OIG), the Department of Health and Mental Hygiene (DHMH), local, State and Federal elected officials, community advocates, and community-based organizations. This position also requires a highly qualified, creative individual who can work independently, and represent the agency professionally in multi-agency meetings.  This position also requires an expert knowledge of existing Medical Assistance, Food Supplement Program (FSP), Temporary Assistance to Needy Families (TANF) and Temporary Disability Assistance Program (TDAP) policies and local office operations.  Incumbent should be able to demonstrate excellent written and verbal communications skills and travel throughout the State with overnight stays.

Ensures Family Investment Program (FIP) services and benefits authorized by Local Departments of Social Services' (LDSS) staff are in accordance with applicable federal, State and local laws, regulations, policies and procedures; communicates verbally and in writing to the Directors/Assistant Directors to assist them in meeting the goals of their agencies; provides expert and immediate technical support and assistance to all of the LDSS with monitoring and evaluating FIP performance indicators including FSP, TANF, MA, Health Care Reform (HCR) and TDAP; serves as a primary DHR Central Office contact for the local departments, FIA, DBM, OIG, DHMH, local, State and federal elected officials, community advocates, and community-based organizations; monitors local departments to ensure that all benefit overpayments are established and recoupment/recovery action is taken; monitors new hire alerts to ensure appropriate action taken to enter new income and alerts are disposition timely;  provides policies guidance and training; and represents DHR/FIA at meetings and provides updates, etc.

Please describe in detail any job duties relating to the minimum qualifications stated and include any computer software experience (ex. Word, Excel, Access, etc.) used in each of the positions you held.

Education: Possession of a bachelor’s degree from an accredited four-year college or university.

Experience: Four years of experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations.

Notes:

1. Applicants may substitute additional professional or technical experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations on a year-for-year basis for the required education.

2. Applicants may substitute education at the graduate level at an accredited college or university in a human services related field at the rate of 30 semester hours per year for up to two years of the required experience.

One year of experience working in a Family Investment Program.

Please make sure that you provide sufficient information on your application (and on separate pages, if necessary) to show that you meet the qualifications for this recruitment.  All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date.  Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year.

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position.  It is important that you provide complete and accurate information on your application.  Please report all experience and education that is related to this position. 

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must accompany the application.  All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date.

STATE OF MARYLAND BENEFITS

Online applications are STRONGLY preferred.  If the online application process is not available, please send your paper application and supplemental questionnaire (if applicable) to:

DHR Examination Services Unit,
311 W. Saratoga Street, First Floor
Baltimore, Maryland 21201

Or fax requested information to: 410-333-0882.  Do not submit unsolicited documentation. The paper application must be received by 5 PM on the closing date for the recruitment. 

TTY Users: call via Maryland Relay

We thank our Veterans for their service to our country, and encourage them to apply.

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.