ADMINISTRATIVE OFFICER III

Casino Compliance Supervisors are responsible for overseeing casino compliance officers and assisting them in the performance of all compliance duties as they relate to Maryland Lottery licensed gaming facilities.

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 Hollywood Casino     Horseshoe Casino     Ocean Downs Casino    Maryland Live Casino

Casino Compliance Supervisors will supervise Casino Compliance Officers and assist them in the performance of all compliance related duties at Maryland Lottery licensed gaming facilities.

The incumbent for this position will:

1. Certify revenue from the Video Lottery Terminals (VLT).

2. Receive and resolve complaints from the public.

3. Receive and verify shipments of State-owned equipment.

4. Monitor the facility’s internal controls, security and surveillance and ensure the responsible gaming plans  are adhered to.  

5. Supervise employees and vendors; maintain staffing schedules, review time and other details of the employees and operation.

6. Perform licensing functions and ensure the integrity of the VLT gaming operation.

7. In addition,  the employee in this position is responsible for conducting investigations when warranted.

8. This position reports to the Casino Compliance Manager.

Education: Possession of a bachelor's degree from an accredited four-year college or university.

Experience: Three years of experience in administrative or professional work.

Notes:

1. Candidates may substitute additional experience in administrative staff or professional work on a year-for-year basis for the required education.

 2. Candidates may substitute additional graduate level education at an accredited college or university at the rate of 30 semester credit hours for each year of the required experience.

This recruitment is limited to Casino Compliance employees at one of the listed casinos.

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

The assessment may consist of a rating of your education, training and experience related to the requirements of the position.  You may be required to complete a qualification supplement, or the rating may be based on your application.  Therefore, it is important that you provide complete and accurate information on your application. You must report all experience and education that is related to this position.

Please make sure that you provide sufficient information on your application to show that you meet the qualifications of this recruitment.  All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date. The online application process is strongly advised, if the online process is not available to you, you may complete and submit a completed paper application along with the supplemental questions to:   

Shadrick Phillips
Maryland Lottery and Gaming Control Agency
1800 Washington Blvd., Suite 330
Baltimore, Maryland 21230

TTY  Users: call via Maryland Relay 1(800)735-2258