IT FUNCTIONAL ANALYST LEAD, e-FILE UNIT LEAD

OPEN TO ALL QUALIFIED CANDIDATES

This is a position specific recruitment. The resulting certified eligible list will be used to staff this position/function only. Interested persons may need to reapply for future recruitments within this classification.

17

110 Carroll Street

Annapolis, MD 21411

This recruitment is for positions in the location(s) noted above.  Please carefully consider where you are willing to work as you will not be able to change your locations of interest after the closing date.

This is a lead position in the Revenue Administration Division, Electronic Processing Section. The incumbent of this position will assist the e-File Unit by training and leading IT Functional Analysts to test, monitor, control and process the flow of electronic returns, magnetic media and associated documents which are downloaded from the outside network to the processing system. The incumbent will provide assistance to electronic preparers, employers, and payroll companies in transmitting their annual wage and reconciliation data. The incumbent will train and assist the team in sending, receiving, and documenting data between the Revenue Administration Division and other State agencies and the federal government.

Please note: This position is required to work overtime hours during the evenings and on the weekends.

Education: Bachelor’s degree from an accredited college or university in Accounting, Finance, Business Administration, Public Administration, Human Resources Management, Information Technology or other related field with specific coursework in the structure and use of automated information systems.

 Experience: Two years of experience providing problem analysis and ongoing user support, coordinating system development and implementation, and training users on the functionality of applications for agency or statewide systems housed on mainframe computers or large client server platforms.

 Notes:

1. Graduation from an accredited high school or possession of a high school equivalency certificate and two additional years of experience providing problem analysis and ongoing user support, coordinating system development and implementation, and training users on the functionality of applications for agency or statewide systems housed on mainframe or large client server platforms may be substituted for the required education.
2. Experience responding to and resolving help desk calls from users of computers, or operating computer equipment for the purpose of data entry, word processing, spreadsheet, graphics, database or other applications may be substituted on a year-for-year basis for a high school education.

* In order to receive due credit, all unofficial transcripts must be submitted in a non-editable format. If you can edit your document, it is not acceptable for the purpose of demonstrating your qualifications.

** For education obtained outside of the U.S., you will be required to provide proof of the equivalent American education as determined by a foreign credential evaluation service.  If you possess a degree obtained outside of the United States, please submit a detailed, course-by-course evaluation report from one of the U.S. equivalency evaluating members identified at http://www.naces.org/members.htm.

• Experience and knowledge of Job Control Language (JCL), FILE-AID and SYNCSORT
  
• Experience training employees on the functionality of complex computer applications
  
• Experience in reading and writing technical specifications relating to data flows
  
• Experience in analyzing and troubleshooting problems and making recommendations for correction
  
• Experience in testing and establishing test plans
  
• Experience and knowledge of tax return preparation and processing
  
• Good verbal and written skills and experience communicating with technical customers (programmers, vendors) and non-technical customers (employees, payroll companies)
  
• Ability to work under pressure or in situations where priorities change

 STATE OF MARYLAND BENEFITS  

DD-214

Veteran’s Status In order to receive credit for first time Veteran’s Status, you must attach a copy of your DD-214 to your application.

Attachments

The preferred method for submitting additional information is to upload it directly into your online account.  Please remove references to the first 5 digits of your SSN and your DOB on all attachments by deleting, redacting or blacking that information out with a marker.  Please note that all unofficial transcripts must be submitted in a non-editable format.

Faxes/Email

The online application process is STRONGLY preferred.  If you choose fax or email as the option to submit your application and/or required additional information, you must include the following information on each page you submit:

• First and Last Name
• Recruitment Number (located at the top of the bulletin)
• The last 4 digits of your SS#

Fax: 410-974-5249 – This fax number is for Comptroller of Maryland recruitment efforts only.

Email: tcarter@comp.state.md.us

For Further Questions

If you are having difficulty with your user account or have general questions about this online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or Application.Help@maryland.gov.

If you have questions about this particular recruitment, please contact the Comptroller of MD, Office of Human Resources at tcarter@comp.state.md.us

Appropriate accommodations for individuals with disabilities are available upon request by calling: (410) 260-6622 or MD TTY Relay Service 1-800-735-2258.

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.