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IT FUNCTIONAL ANALYST LEAD

Information Technology Division, Annapolis Data Center

Recruitment #14-004500-003

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Introduction

 

OPEN TO ALL QUALIFIED CANDIDATES

This is a position specific recruitment.  The resulting certified eligible list will be used to staff this position/function only.  Interested persons may need to reapply for future recruitments within this classification.

GRADE

17

LOCATION OF POSITION

108 Carroll Street

Annapolis, MD

POSITION DUTIES

This position is located in the Operations Section of the Annapolis Data Center. The incumbent will schedule the mainframe processing of customer programs and perform other support functions for the customers of the Annapolis Data Center. This position will lead other Functional Analysts by providing training, assigning work, and reviewing and approving completed work.

Please Note: This position is occasionally required to provide on-call support weekdays prior to 7:30 a.m. and/or after 5:00 p.m., weekends, and holidays.

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

Education: Bachelor’s degree from an accredited college or university in Accounting, Finance, Business Administration, Public Administration, Human Resources Management, Information Technology or other related field with specific coursework in the structure and use of automated information systems.

Experience: Two years of experience providing problem analysis and ongoing user support, coordinating system development and implementation, and training users on the functionality of applications for agency or statewide systems housed on mainframe computers or large client server platforms.

NOTES:

  1. Graduation from an accredited high school or possession of a high school equivalency certificate and two additional years of experience providing problem analysis and ongoing user support, coordinating system development and implementation, and training users on the functionality of applications for agency or statewide systems housed on mainframe or large client server platforms may be substituted for the required education.
  2. Experience responding to and resolving help desk calls from users of computers, or operating computer equipment for the purpose of data entry, word processing, spreadsheet, graphics, database or other applications may be substituted on a year-for-year basis for a high school education.
  3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in the Cyber and Information Systems classifications or Cyber and Information specialty codes in the Information Technology field of work on a year-for-year basis for the required experience and education.

* In order to receive due credit, all unofficial transcripts must be submitted in a non-editable format prior to the closing date. If you can edit your document, it is not acceptable for the purpose of demonstrating your qualifications.

** For education obtained outside of the U.S., you will be required to provide proof of the equivalent American education as determined by a foreign credential evaluation service.  If you possess a degree obtained outside of the United States, please submit a detailed, course-by-course evaluation report from one of the U.S. equivalency evaluating members identified at http://www.naces.org/members.htm.

DESIRED OR PREFERRED QUALIFICATIONS

  • IBM Tivoli Workload Scheduler experience
  • IBM Job Control Language experience
  • Helpdesk experience
  • IBM mainframe experience

EXAMINATION PROCESS

ONLY APPLICANTS WHO MEET THE MINIMUM QUALIFICATIONS FOR THIS RECRUITMENT WILL BE CONSIDERED FOR THIS OPPORTUNITY.  The examination may consist of a rating of your education, training and experience.  It is essential that you submit complete and accurate information on your application in order to determine if you meet the qualifications as specified above, including a non-editable, unofficial copy of your college diploma or transcripts as applicable prior to the closing date.  Resumes will not be accepted in lieu of completing the application.  All information concerning your qualifications must be received by the closing date.   Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year.

Qualifying applicants are subject to an oral interview.  Prior to appointment, the employee must successfully undergo a comprehensive background investigation including a review of criminal, MVA and tax records; and determination of legal authorization to work in the United States or under the United States Immigration Reform and Control Act of 1986.  Upon initial appointment OR promotion to a position in the State Personnel Management System, an employee is required to serve an initial six month probationary period.  This probationary period may be extended an additional six months under certain circumstances at the discretion of the appointing authority.

BENEFITS

FURTHER INSTRUCTIONS

DD-214

In order to receive credit for first time Veteran’s Status, you must attach a copy of your DD-214 to your application.

Attachments

The preferred method for submitting additional information is to upload it directly into your online account.  Please remove references to the first 5 digits of your SSN and your DOB on all attachments by deleting, redacting or blacking that information out with a marker.  PLEASE NOTE THAT ALL UNOFFICIAL TRANSCRIPTS MUST CONTAIN YOUR NAME, THE SCHOOL’S NAME, AND BE SUBMITTED IN A NON-EDITABLE FORMAT.

Faxes/Email

The online application process is STRONGLY preferred.  If you choose fax or email as the option to submit your application and/or required additional information, you must include the following information on each page you submit:

  • First and Last Name
  • Recruitment Number (located at the top of the bulletin)
  • The last 4 digits of your SS# 

Fax: 410-974-5249 – This fax number is for Comptroller of Maryland recruitment efforts only.

Email: tcarter@comp.state.md.us

For Further Questions

If you are having difficulty with your user account or have general questions about this online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or Application.Help@maryland.gov.

If you have questions about this particular recruitment, please contact the Comptroller of MD, Office of Human Resources at tcarter@comp.state.md.us

Appropriate accommodations for individuals with disabilities are available upon request by calling: (410) 260-6622 or MD TTY Relay Service 1-800-735-2258.

We thank our Veterans for their service to our country, and encourage them to apply.

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.




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