CHILD SUPPORT SPECIALIST, LEAD

THIS IS A POSITION SPECIFIC RECRUITMENT FOR ANNE ARUNDEL COUNTY OFFICE OF CHILD SUPPORT ENFORCEMENT.

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Anne Arundel County Office of Child Support Enforcement
44 Calvert Street
Annapolis MD  21401

This is the Lead level position of child support work. This position trains lower level child support specialists responsible for providing location, establishment, fiscal and enforcement services to child support customers in accordance with Federal, State and Local child support policies, procedures and guidelines. The Child Support Specialist Lead assigns, reviews and approves the work of lower level child support specialists; performs and monitors all duties associated with the processing of funds for the agency and has direct impact on all performance-related issues of collections and disbursement for the agency. The person in this position will be required to assume the responsibility of the team in the absence of the supervisor.

Education: An Associate of Arts degree in social services, human services, legal studies, public administration or similar fields of study from an accredited college or university.

Experience: Two years of experience investigating and analyzing child support cases and initiating appropriate actions to establish, maintain and enforce support payments for dependent children in accordance with Federal and State laws, rules and regulations.

Notes:

1. A Bachelor’s degree from an accredited college or university may be substituted for the required education.

2. A Bachelor’s degree in social services, human services, legal studies, public administration or similar fields of study from an accredited college or university may be substituted for the required education and one year of the required experience.

3. Experience investigating and analyzing child support cases and initiating appropriate actions to establish, maintain or enforce support payments for dependent children in accordance with Federal and State laws, rules and regulations may be substituted for the required education on a year-for-year basis.

4. Experience determining eligibility for government assistance programs may be substituted for one year of the specific program experience.

The ideal candidate will possess the following:

• Advanced level of mathematics sufficient to calculate child support payments, assess payment records and make account adjustments.
• Ability to assume responsibility of the team in the absence of supervisor. Ability to train lower-level Child Support Specialists.
• Ability to compile statistical data.
• Ability to communicate effectively in child support matters with custodial and non-custodial parents, family members, judges, attorneys, court personnel, employers, financial institutions, health insurance carriers and any other parties who have an interest in child support matters.

Please provide complete details under your work experience as it relates to the above listed preferred qualifications.

LIMITED TO CANDIDATES WILLING TO ACCEPT EMPLOYMENT IN ANNE ARUNDEL COUNTY.

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.  It is important that you report all related education and experience that is relevant to this recruitment and the desired or preferred qualifications.  All information concerning your qualifications, including a copy of your diploma or transcripts must be provided if selected for an interview. We will not consider information submitted after the closing.

If you are in state service and are a promotional candidate, your salary will be determined in accordance with State of Maryland Salary Guidelines.

The assessment will consist of a rating of your education, training and experience relating to the requirements and the preferred qualifications of the position.  Therefore, it is important that you provide complete and accurate information on your application.  Successful candidates will be placed on the employment (eligible) list for at least one year. 

The resulting eligible list may be used for future vacancies with this agency and other state agencies.

The incumbent in this position is a member of a covered bargaining unit and will be required to pay a bi-weekly service fee to the exclusive representative of the bargaining unit.

STATE OF MARYLAND BENEFITS

College transcripts are not required for the review of your application, and do not need to be forwarded. Applicants who meet the minimum qualifications will be evaluated.  Please report all related education, experience, dates and hours of work.  For education obtained outside of the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must be provided if selected for an interview.

Online applications are highly recommended, however, the paper application may be submitted to: Anne Arundel County Office of Child Support Enforcement, Attention of Debbie Fisher, 44 Calvert Street, Annapolis, MD  21401.  The paper application must be received by 4 p.m. close of business, on the closing date of the recruitment. No postmarks will be accepted. Incorrect application forms will not be accepted.  If you need to submit additional information, the preferred method is to upload. Please do not submit unsolicited information.

Appropriate accommodations for individuals with disabilities are available upon request by calling toll free: 1-800-332-6347. TTY Users: call via Maryland Relay.

We thank our Veterans for their service to our country, and encourage them to apply.

As an equal opportunity employer Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.