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Program Manager IV

Director of Reporting Services

Recruitment #14-005479-0022

Introduction

Director of Reporting Services

Program Manager IV (5479)

Maryland Higher Education Commission

GRADE

22

LOCATION OF POSITION

Nancy Grasmick Education Building
6 N. Liberty Street, 8th FL
Baltimore, MD 21201

Main Purpose of Job

The Director of Reporting Services is a senior member of the Maryland Longitudinal Data System Center (MLDSC) at the Maryland Higher Education Commission (MHEC). The position will provide professional services, including coordinating the public reporting of the Center through its website, public reports, and communications to key stakeholders. The Director will also assist MHEC’s Offices of Research and Policy Analysis and Information Technology with data quality controls, data analysis, information reports, research studies, and special projects. The selected candidate will be responsible for the following activities:

POSITION DUTIES

  • Direct the daily operations of the MLDSC’s Reporting Services Branch, including creating and updating data dashboards, creating reports, providing information in response to special requests and inquiries, and website content management.
  • Manage public outreach and communication about the MLDSC and its research outputs.
  • Serve as liaison between MHEC and MLDSC including serving as a subject matter expert on MHEC data, higher education policy issues, and longitudinal data analysis and findings.
  • Perform research data quality control procedures in preparation for file dissemination.
  • Prepare, coordinate and assess the effectiveness of research studies and reports pertaining to key higher education issues as requested by the Commission and MLDS Governing Board.
  • Develop data visualizations for MHEC’s Office of Research and Policy Analysis in support of MHEC’s website and communications activities.
  • Coordinate the response to data and information requests received both from members of the Commission staff and from external audiences, including the campuses, other state agencies, Maryland businesses, the general public, and out-of-state educational organizations.
  • Serve as a Commission and/or MLDSC representative or staff member on assigned task forces, workgroups, or special projects.

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

Education: Possession of a master's degree from an accredited college or university

Experience: Five years of experience in higher education research and planning, including a history of designing and coordination of large-scale collaborative project and complex research studies.

DESIRED OR PREFERRED QUALIFICATIONS

The successful candidate will be an experienced leader in higher education with excellent analytical skills and the ability to convey complex research findings to lay audiences. Applicants should possess a thorough understanding of critical issues regarding all segments of postsecondary education; have experience managing projects with deadlines; working collaboratively as part of a team; and leading work groups. Competitive applicants will possess a Ph.D. from an accredited institution, and possess a proven record of writing policy reports, conducting qualitative research, and analyzing and interpreting quantitative data. Additionally, applicants should have expertise in social science research methods, and knowledge of data collection and analysis techniques utilizing either SPSS or another statistical package.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

SPECIAL REQUIREMENTS

For education obtained outside the U.S. you will be required to provide proof of the equivalent American education by a foreign credential evaluation service.

SELECTION PROCESS

Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year.

EXAMINATION PROCESS

The examination will consist of a rating of all candidates’ education, training, and experience related to the requirements of this position. Therefore it is important that applicants provide complete and accurate information related to this position.

BENEFITS

FURTHER INSTRUCTIONS

Submit application, and cover letter/resume (in one PDF or Word document) via Jobaps. Online applications are STRONGLY preferred. Papers applications may be faxed to 410-332-0275. Questions may be directed to Mr. Greg FitzGerald at gregory.fitzgerald@maryland.gov

The Director of Reporting Services serves at the pleasure of the Secretary of Higher Education and the Executive Director of the MLDSC.

TTY  Users: call via Maryland Relay
 
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As an equal opportunity employer Maryland is committed to recruiting, retaining, and promoting employees, who are reflective of the State’s diversity.




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