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COMPUTER NETWORK SPECIALIST I

FULL-TIME CONTRACTUAL

Recruitment #14-999999-973

GRADE

16

LOCATION OF POSITION

Department of Health and Mental Hygiene

Queen Anne's County Health Department

206 N. Commerce Street

Centreville, MD  21617

Main Purpose of Job

The Contractual Computer Network Specialist I is the intermediate level of work planning, integrating and maintaining software or hardware for local or wide area computer networks to include operating systems software and network communications software.  The main purpose of this position is to provide support agency IT staff with providing agency and affiliated agency and users with hardware and software installation, troubleshooting and maintenance including but not limited to networking, remote access, database administration, document management, Social Media, web development and report writing.  The incumbent will perform documentation and creation of documentation for various network, program and end user reference, help desk and end user support.

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

Education:   Bachelor's degree in computer information technology, management information systems, or other information technology related field, to include course work in local or wide area computer network, from an accredited college or university.

Experience:  Six months of experience planning, integrating and maintaining software and hardware for local or wide area computer networks.

NOTES:

1.  Candidates may substitute completion of high school or high school equivalency certificate and eighteen months of experience converting data from project specifications by preparing program code using generally accepted computer programming languages or other developmental tools; planning, installing and maintaining data communications network lines and devices; or evaluating, implementing and maintaining computer hardware and software for the required education.

2.  Candidates may substitute completion of high school or high school equivalency certificate and fifteen credit hours from an accredited college or university in systems analysis and applications programming using generally accepted computer programming languages or other developmental tools for the required education.

3.  Candidates may substitute completion of high school or high school equivalency certificate and completion of a certification program in Network Administration, such as Certified Novell Administrator (CNA), Microsoft Certified Product Specialist NT 4.0 Administrator or equivalent certification program for the required education.

4.  Candidates may substitute experience in one of the following areas on a year-for-year basis for a high school education: operating computer systems, scheduling, controlling input and output or maintaining backups or data storage, processing data on computer systems, evaluating, implementing and maintaining computer hardware and software or converting data from project specifications by developing programs using generally accepted computer programming languages or other developmental tools.

5.  Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Network Analyst classifications or Network Integration and Management specialty codes in the Information Technology field of work on a year-for-year basis for the required experience and education.

DESIRED OR PREFERRED QUALIFICATIONS

Proficient in Microsoft Office 2010 Suite, Crystal Reports, Web Design and HTML; all facets of Social Media; relational database installation, upgrade and maintenance; excellent writing, grammar and spelling skills; customer service skills and the ability to communicate effectively; flexibility to work independently and multitask in a team environment; ability to plan, organize and perform work efficiently; ability to analyze, diagnose and repair computers, peripherals and network components; ability to work in a fast paced environment and quickly adapt to the skills and knowledge required to successfully complete tasks in a timely manner; must be able to lift loads of up to 80 lbs and have a valid MD drivers license.

SELECTION PROCESS

Applicants who meet the minimum qualifications will be evaluated. The evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position. Therefore, it is essential that you provide complete and accurate information on your application. Please report all related education, experience, dates and hours of work. For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must accompany the application. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. For Recorded Job Information Call: 410-767-6018.

BENEFITS

This is full-time contractual position with no benefits.

FURTHER INSTRUCTIONS

Online application process is STRONGLY preferred. If online process is not available, please send your paper application to: DHMH, Recruitment and Selection Division, 201 W. Preston St., Room 114-B, Baltimore, MD 21201. The paper application must be received by 5 pm, close of business, on the closing date for the recruitment, no postmarks will be accepted.

Incorrect application forms will not be accepted.

If you need to submit additional information, the preferred method is to upload. If unable to upload, please fax requested information only to 410-333-5689.

Appropriate accommodations for individuals with disabilities are available upon request by calling: (410) 767-1251 or MD TTY Relay Service 1-800-735-2258.




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