OFFICE SECRETARY II

09

Fallon Federal Building, 31 Hopkins Plaza, Room 3020, Baltimore, MD  21201

Provide secretarial support to the Director and staff of the Maryland Department of Veterans Affairs' Service Program. Key duties include reception, greeting visitors, answering phone calls, performing data entry, filing, and ordering office supplies. Employees in this classification receive supervision from an official, administrator or administrative staff.

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Two years performing secretarial or clerical work involving typing duties.

Notes:

1. Additional secretarial or clerical experience may be substituted on a year-for-year basis for the required education.

2. Thirty credit hours with a major in secretarial science or office technology from an accredited college may be substituted at the rate of thirty credits for one year of experience for up to two years of the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administration classifications or Administrative, Clerical, or Office Services specialty codes in the Administrative Support field of work on a year-for-year basis for the required experience.  

Strong preference will be given to applicants that possess the following:

Experience with regularly greeting, welcoming, or interacting in person with public, drop-in clients in a private or government human services organization setting.

Professional experience handling sensitive, confidential data such as Social Security numbers or other personally identifiable information (PII) on a regular basis.

NOT APPLICABLE

Demonstrated ability to accurately type on a typewriter or keyboard on a personal computer, computer terminal or work processor at a minimum of forty words per minute may be required, depending on the specific requirements of the position.

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.  You must meet the minimum qualifications to be considered.  For education obtained outside the U.S., you will be required to provide proof of the equivalent American education as determined by a foreign credential evaluation service.  This evaluation must be submitted with your application.  All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date.  Resumes may not be submitted in lieu of completing the employment application.  Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year.

The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position.  You may be required to complete a supplemental questionnaire.  Therefore, it is important that you provide complete and accurate information on your application.

The incumbent in this position is a member of a covered bargaining unit and will be required to pay a bi-weekly service fee to the exclusive representative of the bargaining unit.

CONTRACTUAL EMPLOYEE HEALTH BENEFITS

The online application process is STRONGLY preferred.  If online access is not available, you may submit a paper application and supplemental questionnaire (if applicable) by fax to 410-216-7928.  All faxed materials must include the applicant's name and the job number and must be received by the closing date.  Resumes will NOT be accepted in lieu of completing the application.  

TTY  Users: call via Maryland Relay

We thank our Veterans for their service to our country, and encourage them to apply.

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.