COMPUTER INFORMATION SERVICES SPECIALIST II

15

Fifth Regiment Armory

Baltimore, Maryland 21201

Assist in daily Agency IT operations, especially as related to equipment installations and service, and act as IT Helpdesk to assist Agency staff in using IT resources and resolving IT related problems.

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: One year of experience evaluating, implementing and maintaining personal computer hardware and software.

Notes:

1. Experience responding to and resolving help desk calls from users of computers, or operating computer equipment for the purpose of data entry, word processing, spreadsheet, graphics, data base or other applications may be substituted on a year-for-year basis for the required education.

2. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Cyber and Information Systems classifications or Cyber and Information Systems specialty codes in the Information Technology field of work on a year-for-year basis for the required experience.

Six months of the required experience must have been providing help desk activities.

Applicants must meet the minimum and selective qualifications to be considered. Include clear and specific information on your application regarding the qualification.

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. RESUMES ARE NOT ACCEPTABLE AND NOT CONSIDERED IN THE SELECTION PROCESS.

All information concerning your qualifications including must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year.

The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position. Therefore, it is important that you provide complete and accurate information on your application.

STATE OF MARYLAND BENEFITS

Resumes will not be accepted in lieu of completing the online or paper application. Online application process is STRONGLY preferred. The paper application must be received by 4:00 pm, on the closing date for the recruitment. No postmarks will be accepted. If online access is not available, you may submit a paper application to:

Maryland Military Department

State Personnel Office

29th Division Street, Fifth Regiment Armory, Room B10

Baltimore, MD 21201-2288

We thank our Veterans for their service to our country, and encourage them to apply.

TTY Users: call via Maryland Relay

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.