COMPUTER NETWORK SPECIALIST II

17

DHR/ HOWARD COUNTY DSS

LOCAL GENERAL ADMINISTRATION

7121 COLUMBIA GATEWAY DRIVE

COLUMBIA, MD 21046

The purpose of this position is to ensure that network connectivity is successfully operating within Howard County DSS. The position will install, configure, and maintain computer hardware and software at HCDSS on the Local and Wide Area Networks (LAN/WAN) for the Department of Human Resources' Enterprise Network of over 200 sites. The position will respond and resolve work order requests; troubleshoot and/or determine the hardware and/or software requirements needed to ensure optimal network performance; install operating systems and reconfigure software for agency systems such as CIS, CSES, CARES, FMIS and other statewide programs and initiatives; configure emulation (EXTRA) software for mainframe connectivity, print drivers for printers, and other communication devices; relocate and re-image PCs to meet specific program requirements; diagnose, trace and resolve network connectivity problems from the workstation to the server; assist with network projects and tasks; replace and/or install network cards, hard drives, data wiring, data jacks, and other peripheral devices that are used to connect users to the DHR production environment; and stay abreast of the latest technology. This position also provides hardware, software, network, and cabling services/support to satellite locations such as the Child Advocacy Centers, Howard County General Hospital, Community Action Council, Sheriff's Office and the Laurel Multi-Purpose Center.

Education: Bachelor's degree in computer information technology, management information systems, or other information technology related field, to include course work in local or wide area computer networks, from an accredited college or university.

Experience: One year of experience planning, integrating and maintaining software and hardware for local or wide area computer networks.

Notes:

1. Candidates may substitute completion of high school or high school equivalency certificate and eighteen months of experience converting data from project specifications by preparing program code using generally accepted computer programming languages or other developmental tools; planning, installing and maintaining data communications network lines and devices; or evaluating, implementing and maintaining computer hardware and software for the required education.

2. Candidates may substitute completion of high school or high school equivalency certificate and fifteen credit hours from an accredited college or university in systems analysis and applications programming using generally accepted computer programming languages or other developmental tools for the required education.

3. Candidates may substitute completion of high school or high school equivalency certificate and completion of a certification program in Network Administration, such as Certified Novell Administrator (CNA), Microsoft Certified Product Specialist NT 4.0 Administrator or equivalent certification program for the required education.

4. Candidates may substitute experience in one of the following areas on a year-for-year basis for a high school education: operating computer systems, scheduling, controlling input and output or maintaining backups or data storage, processing data on computer systems, evaluating, implementing and maintaining computer hardware and software or converting data from project specifications by developing programs using generally accepted computer programming languages or other developmental tools.

5. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Network Analyst classifications or Network Integration and Management specialty codes in the Information Technology field of work on a year-for-year basis for the required experience and education.

LIMITED TO CANDIDATES WILLING TO ACCEPT EMPLOYMENT IN HOWARD COUNTY. 

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.  All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date.  Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year.

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position.  It is important that you provide complete and accurate information on your application.  Please report all experience and education that is related to this position.   

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must accompany the application.  All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date.

STATE OF MARYLAND BENEFITS  

Online applications are STRONGLY preferred.  If the online application process is not available, please send your paper application and supplemental questionnaire (if applicable) to: DHR Examination Services Unit, 311 W. Saratoga Street, First Floor Baltimore, Maryland 21201 Or fax requested information to: 410-333-0882.  Do not submit unsolicited documentation. The paper application must be received by 5 PM on the closing date for the recruitment.

TTY Users: call via Maryland Relay, 1-800-925-4434.

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.

We thank our Veterans for their service to our country, and encourage them to apply.