COMPUTER NETWORK SPECIALIST LEAD

THIS IS A POSITION-SPECIFIC RECRUITMENT FOR THE DEPARTMENT OF HUMAN RESOURCES LIMITED TO CURRENT EMPLOYEES OF THE OFFICE OF TECHNOLOGY FOR HUMAN RESOURCES (OTHS), ONLY.

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DHR/ OFFICE OF TECHNOLOGY FOR HUMAN RESOURCES

This position serves as a Computer Network Specialist Lead in support of the Department of Human Resources (DHR) enterprise network and requires an in-depth knowledge of networking technology. The primary function of the CNS Lead is assigning, reviewing, and approving the work of lower level Computer Network Specialist within one of the LAN Support Teams: (1). The Computer Services & Support Team (CSS) is responsible for the hardware and software management requirements for desktop PC's, laptops, stand-alone and network printers; provides software; creates and maintains a variety of hardware images for different standard DHR PC and laptop models statewide. (2). The Enterprise Services Support Team (ESS) is responsible for managing all Enterprise Level Projects. Also, this team handles Server Management, Data Backups and Retention, System and Hardware Health Checks, and Data Center Management. (3). The Network Services Support Team (NSS) is responsible for managing all aspects of network services. This team creates, deletes, and moves DHR user email accounts and distribution group accounts statewide. It also maintains inactive user accounts, resets passwords, unlocks accounts, and maintains the domain controller for distributing policy restrictions to the DHR users according to individual permission levels. The incumbent in this position provides hardware, software, and network services to DHR Central (Saratoga State Center and the Department of Human Resources Information System); provides consulting services to programs and agencies in different jurisdictions statewide. The technical skills for this position requires strong working knowledge of different versions of Microsoft Windows operating systems; troubleshoots and repairs applications deployed statewide across the Local Area Network (LAN) to include statewide management of all networked devices including servers and workstations on the DHR enterprise network; reports directly to the Computer Network Specialist Supervisor; works at various locations statewide; and must have the ability to drive to different sites.

Education: Bachelor's degree in computer information technology, management information systems or other information technology related field, to include course work in local or wide area computer networks, from an accredited college or university.

Experience: Two years of experience planning, integrating and maintaining software and hardware for local or wide area computer networks.

Notes: 1. Candidates may substitute completion of high school or high school equivalency certificate and eighteen months of experience converting data from project specifications by preparing program code using generally accepted computer programming languages or other developmental tools; planning, installing and maintaining data communications network lines and devices; or evaluating, implementing and maintaining computer hardware and software for the required education.

2. Candidates may substitute completion of high school or high school equivalency certificate and fifteen credit hours from an accredited college or university in systems analysis and applications programming using generally accepted computer programming languages or other developmental tools for the required education.

3. Candidates may substitute completion of high school or high school equivalency certificate and completion of a certification program in Network Administration, such as Certified Novell Administrator (CNA), Microsoft Certified Product Specialist NT 4.0 Administrator or equivalent certification program for the required education.

4. Candidates may substitute experience in one of the following areas on a year-for-year basis for a high school education: operating computer systems, scheduling, controlling input and output or maintaining backups or data storage, processing data on computer systems, evaluating, implementing and maintaining computer hardware and software or converting data from project specifications by developing programs using generally accepted computer programming languages or other developmental tools.

5. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Network Analyst classifications or Network Integration and Management specialty codes in the Information Technology field of work on a year-for-year basis for the required experience and education.

LIMITED TO CURRENT OFFICE OF TECHNOLOGY FOR HUMAN RESOURCES (OTHS), ONLY.

Please make sure that you provide sufficient information on your application (and on separate pages, if necessary) to show that you meet the qualifications for this recruitment.  All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date.  Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year.

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position.  It is important that you provide complete and accurate information on your application.  Please report all experience and education that is related to this position.   

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must accompany the application.  All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date.

The incumbent in this position is a member of a covered bargaining unit and will be required to pay a bi-weekly service fee to the exclusive representative of the bargaining unit.

 STATE OF MARYLAND BENEFITS

Online applications are STRONGLY preferred.  If the online application process is not available, please send your paper application and supplemental questionnaire (if applicable) to:

DHR Examination Services Unit
First Floor Attention: LaToura Jones
311 W. Saratoga Street
Baltimore, Maryland 21201

Or fax requested information to: 410-333-0882, Email dhr.esu@maryland.gov, Voice 410-767-7414, Toll-free: 1-800-332-6347.

Do not submit unsolicited documentation. The paper application must be received by 5 PM on the closing date for the recruitment.  TTY Users: call via Maryland Relay, 1-800-925-4434.

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.

We thank our Veterans for their service to our country, and encourage them to apply.