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IT FUNCTIONAL ANALYST LEAD

Recruitment #15-006080-0001

GRADE

17

LOCATION OF POSITION

300 W. Preston Street Baltimore, MD 21201

Main Purpose of Job

The Department of Budget and Management (DBM), Central Collection Unit (CCU), is seeking a candidate to design, develop, coordinate and implement system development within the collection database software and general debt collection process. This position trains and supports end-users on various processes associated with collection database software and enhancements achieved within the software and other network interfaces and collection tool interfaces. The position produces ad-hock reports in various formats using Microsoft applications. This position supports collection efforts of CCU by developing methods and executing processes to increase the accuracy and efficiency of database software Word applications to maximize collections. This position assists with special projects within the agency. This is a special appointment position that will serve at the pleasure of the appointing authority.

MINIMUM QUALIFICATIONS

Education:    Bachelor’s degree from an accredited college or university in Accounting, Finance, Business Administration, Public Administration, Human Resource Management, Information Technology or other related fields with specific course work in the structure and use of automated information systems.  

Experience:  Two years of experience providing problem analysis and ongoing user support, coordinating system development, and implementation and training users on the functionality of applications for agency or statewide systems housed on mainframe computers or large client server platforms.  

Notes:      

1. Graduation from an accredited high school or possession of a high school equivalency certificate and two additional years of experience providing problem analysis and ongoing user support, coordinating system development and implementation, and training users on the functionality of applications for agency or statewide systems housed on mainframe or large client server platforms may be substituted for the required education.

2. Experience responding to and resolving help desk calls from users of computers, or operating computer equipment for the purpose of data entry, word processing, spreadsheet, graphics, database or other applications may be substituted on a year-for-year basis for a high school education

DESIRED OR PREFERRED QUALIFICATIONS

Experience with Microsoft applications (Word, Excel).

LIMITATIONS ON SELECTION

This recruitment is limited to employees of the Central Collection Unit only.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position.  It is important that you provide complete and accurate information on your application.  Please report all experience and education that is related to this position. 

BENEFITS

FURTHER INSTRUCTIONS

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.

TTY  Users: call via Maryland Relay

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must accompany the application.  All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date.   Online application process is STRONGLY preferred.  If the online application process is not available, you may submit a paper application and supplemental questionnaire (by the closing date) to:    

Tina Hoban

Department of Budget and Management

Personnel Services Division

301 W. Preston Street, Room 602

Baltimore, MD 21201  




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