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CASUALTY CLAIMS ADJUSTER II

Recruitment #16-003273-0001

Introduction

This is a position specific recruitment for a Casualty Claims Adjuster II position in the Insurance Division of the Maryland State Treasurer's Office.  This recruitment will be used to fill current and future vacancies for this position only.  The resulting eligible list will be maintained for one year.  Persons interested in future vacancies within this classification should re-apply.

The Maryland Tort Claims Act requires that all claims against the State be filed with the State Treasurer’s Office, creating the need for the Insurance Division.  The Insurance Division is responsible for administering the State’s Insurance Program, which is comprised of both commercial and self-insurance.  The Claims Unit is responsible for handling claims filed against the State, its agencies, and its employees, which results in the receipt and investigation of thousands of claims each year.  The Maryland State Treasurer's Office is seeking a customer-service oriented individual to handle these various State claims.  The ideal candidate will possess excellent written and verbal communication skills.

GRADE

14

LOCATION OF POSITION

Annapolis, Maryland

Main Purpose of Job

The main purpose of the Casualty Claims Adjuster II is to investigate, evaluate, and resolve a wide variety of moderate to highly complex claims filed with the State Treasurer's Office.

POSITION DUTIES

A Casualty Claims Adjuster II is the full performance level of work, handling a wide variety of first and third party claims which are moderately to highly complex in nature, including claims involving bodily injury or death, property damage, or deemed sensitive. This position is primarily responsible for claims investigation, evaluation, setting of realistic reserves, evaluation of all correspondence regarding claims, and communication with various parties for the purpose of conveying information regarding matters related to the State Insurance Trust Fund and claims filed under the Maryland Tort Claims Act.

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Four years of experience in settling multi-line claims.

Note: 

1.     Education at an accredited college or university may be substituted for up to two years of the required experience at a rate of thirty credit hours for each year of experience.

2. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in claims assistance and examining classification or claims assistance and examining specialty codes in the legal and kindred field of work on a year-for-year basis for the required experience.

SELECTIVE QUALIFICATIONS

SELECTIVE QUALIFICATIONS (MUST BE MET):

One year of the required experience must be specifically investigating and adjusting multi-line claims, with an emphasis on general liability, automobile liability and bodily injury under Maryland State motor vehicle regulations and Maryland Annotated code, to a final resolution.

DESIRED OR PREFERRED QUALIFICATIONS

PREFERRED QUALIFICATIONS:

  • Experience in subrogation
  • AIC, SCLA or other insurance industry designation or related course work

LIMITATIONS ON SELECTION

Applicants must be willing to work in the Annapolis area.  Applicants will be subject to a background investigation to include criminal and credit history.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application (and on separate pages, if necessary) to show that you meet the qualifications for this recruitment.  All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date.  Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year.

EXAMINATION PROCESS

Please read the job announcement in its entirety before applying for this recruitment.  Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire.

BENEFITS

FURTHER INSTRUCTIONS

If you do not have access to the Internet and need to fill out a paper application, please forward to MD State Treasurer's Office, Attn:  Human Resources, 80 Calvert Street, Room 109  Annapolis, Maryland  21401

General questions may be directed to the Treasury Personnel Office at hr@treasurer.state.md.us or 410-260-6382.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State's diversity.

TTY Users: call via Maryland Relay

We thank our Veterans for their service to our country, and encourage all to apply.




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