**REPOST** PROGRAM MANAGER II

Candidates who applied to the 9/7/16 - 9/21/16 posting please do not re-apply. 

 

This is a MANAGEMENT SERVICES position with the Department of Public Safety and Correctional Services. The incumbent serves at the pleasure of the appointing authority.

20

Maryland Department of Public Safety and Correctional Services

Information Technology & Communications Division

6776 Reisterstown Road

Baltimore, Maryland 21215

This Program Manager II position is an Assistant Director in the CJIS Central Repository. Major functions of this position include assisting the CJIS director in managing a fast paced service delivery, improving programs and planning, aligning and integrating business processes and available resources to provide legally mandated and requested services. This position requires extensive leadership and managerial experience. The position will directly oversee several large operational areas listed: Division wide Quality Assurance Program, Arrest and Disposition Record Recovery Unit, statewide Customer Service Call Center, statewide CJIS Audit program, Storefront Fingerprint collection sites, Expungements, and/or the Statewide Private Provider network. 

• Provide strong leadership and management to all critical CJIS operational areas to ensure overall compliance.
• Ensure high quality customer service is being delivered by all Criminal Justice Information System (CJIS) central repository services.
• Implement programs that enhance Maryland's overall RAP sheet record completion rate.
• Ensures the statewide CJIS Audit program is effectively operational and in line with State and Federal requirements and policies.
• Directly responsible for the design, audit and evaluation of CJIS programs and contracts.
• Administration oversight of grants that enhance CJIS program goals and enforce standards for data utilization, maintenance and dissemination of Criminal History records.
• Manages resources in an effective and efficient manner to ensure that the CJIS Central Repository is in line with all state and Federal level requirements.
• Supervise section staff in accordance with COMAR and departmental policies and procedures, to include the PEP (Performance Evaluation) process.
• Responsible for oversight of 24/7 essential staff operations as needed.

Education:  Possession of a Bachelor's degree from an accredited four year college or university.

Experience:  Five years of experience in a leadership/management position.

 

Note:

***For education obtained outside the United States, you will be required to provide proof of the equivalent American education as determined by a foreign credential evaluation service. This evaluation must be submitted with your application. ***

1. Knowledge of State and Federal criminal justice information systems.
2. Experience overseeing a 24/7 essential staff operation.
3. Skills supervising a State wide audit program, customer call center or quality assurance program.

Employees in this classification may be assigned duties, which require the operation of a motor vehicle.  Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.

Applicants for this position will be subject to a complete criminal background investigation and polygraph examination before permanent appointment can be made. A criminal conviction may be grounds for rejection of the application.

Employees in this classification are subject to substance abuse testing in accordance with Code of Maryland Regulations 17.04.09, Testing for Illegal Use of Drugs.

Candidates who meet the minimum qualifications will be approved and placed on the employment (eligible) list for at least one year. It is essential that you give complete and accurate information on your application (adding separate pages if necessary).

All information concerning your qualifications must be submitted by the closing date of this announcement.  Information submitted after the closing date will not be considered.

STATE OF MARYLAND BENEFITS

 

Online application is STRONGLY recommended.

To submit your additional qualifying documents, the preferred method is to upload them using the "other" tab on the online application.  If unable to upload documents, please fax information to 410-585-0570 (please provide a cover sheet with your contact information, recruitment name, recruitment number and the number of pages faxed).  Information submitted after the closing date of this announcement will not be considered.

Resumes will NOT be accepted in lieu of completing the online or paper application.

If no internet access, please mail your completed application to:

HRSD-Recruitment Examination and Retention Unit

Attn.:  S. Grant

6776 Reisterstown Road, Suite 309

Baltimore, MD  21215

For information, call 410-585-3406

TTY  Users: call via Maryland Relay

We thank our Veterans for their service to our country, and encourage them to apply.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.