TRAVEL INFORMATION AIDE I - BALTIMORE CITY

The Maryland Department of Commerce is seeking qualified applicants for a part-time, contractual Travel Information Aide I position within the Office of Tourism Development.  This position will work approximately 16 hours per week (32 hours bi-weekly), weekdays only. 

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World Trade Center, 401 East Pratt Street, Baltimore, Maryland 21202

The primary function of this position will be to provide travel and historical information to Maryland visitors via telephone.

The position will inform the traveling public via telephone about Maryland attractions, accommodations, recreational facilities, services, and destinations; inform travelers about current events and activities; read maps and give specific directions to Maryland destinations, as well as provide assistance in reaching destinations.  The incumbent will also place orders via computer into the publications database for ordering state-published printed materials. Applicants must be able to work weekdays since the center is open Monday through Friday.  The selected employee will possess good interpersonal skills to relate to the public in a friendly and competent manner. 

Education: Possession of a high school diploma or a State GED certificate, and

Experience: Two (2) years of experience working in public information in a tourism-related industry (e.g., accommodations, campgrounds, travel development agency, information center, guide service, customer service, hospitality, etc.)  

Applicants must be able to interpret highway maps.  Knowledge of Maryland history, geography and tourist attractions is required.  Applicants must be computer literate.

CONTRACTUAL EMPLOYEE HEALTH BENEFITS

If you have any questions about this recruitment, please contact the Department of Commerce at 410-767-6300.

It is highly preferred that you apply online.  If you are unable to apply online, please submit a resume to:                                     

MARYLAND DEPARTMENT OF COMMERCE -OFFICE OF HUMAN RESOURCES

ATTN:  Travel Information Aide I - WTC

World Trade Center – 401 East Pratt Street – 10TH Floor

Baltimore, Maryland 21202    

TTY Users: call via Maryland Relay

As an E-Verify and Equal Opportunity Employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.  

We thank our Veterans for their service to our country, and encourage them to apply.