CONTRACTUAL HOURLY
Helpdesk Support
Recruitment #16-008998-0007
Department | DBM OPSB Division of Personnel Services |
---|---|
Date Opened | 4/11/2016 2:00:00 PM |
Filing Deadline | 5/2/2016 11:59:00 PM |
Salary | $8.25 - $15.00/hour |
Employment Type |
Full-Time
|
HR Analyst | Cecelia Smith |
Work Location |
Baltimore City
|
Introduction
GRADE
LOCATION OF POSITION
Main Purpose of Job
MINIMUM QUALIFICATIONS
Education: High School Diploma or equivalent
Experience: Previous helpdesk support experience, current software application experience with Google, Excel, and Word. Extensive experience researching materials using the internet, explaining processes to others, and interest in learning new software applications.
DESIRED OR PREFERRED QUALIFICATIONS
Excellent communication skills, verbal and written
Team Player Customer-focused, sense of urgency
Well organized, self-starter who eagerly approaches new challenges
Proven ability to keep confidence, handle confidential information and sensitive situations with tact and maturity
Proficient at intermediate level in MS Office including Word and Excel
EXAMINATION PROCESS
BENEFITS
FURTHER INSTRUCTIONS
If you have any questions about this recruitment, please call 410-767-4850.
Online application process is STRONGLY preferred. Job opportunities for these three vacancies are accessible through JobAps, the Statewide Recruitment, Examination and Applicant Tracking System.
This is a Position-Specific recruitment for vacancies with the Department of Budget and Management (DBM), Office of Personnel Services and Benefits (OPSB), Shared Services Division, 301 W Preston St., Baltimore, MD 21201.
First-time users can register for an account by selecting a position to apply for, choosing "I am a new user" at the bottom, then keying in the necessary fields. Click here to apply. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date.
If the online application process is not available, you may submit a paper application and supplemental questionnaire (by the closing date) to:
Department of Budget and Management Recruitment and Examination Division
301 W. Preston Street, Room 608
Baltimore, MD 21201
TTY Users: call via Maryland Relay
We thank our Veterans for their service to our country, and encourage them to apply.
As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.
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45 Calvert Street, Annapolis, MD 21401
300-301 West Preston Street, Baltimore, MD 21201
Toll Free (800) 705-3493