COMMUNITY OUTREACH SPECIALIST

Located on the western shore of Lake Michigan, Milwaukee is an urban hub bursting with energy. Milwaukee provides a casual sophistication – big city appeal without the big city hassles. We are accessible and affordable, and our residents are welcoming. Milwaukee has evolved through the years, bringing together its unsurpassed charm with a breathtaking art museum, top-flight cultural attractions, professional sports, lakefront festivals, recreational opportunities, and great restaurants.

The City of Milwaukee is proud to employ a diverse workforce that is committed to providing exemplary service to the City’s residents. If you have a passion for being a part of an inclusive team of public servants, please consider the following opportunity.

The Community Outreach Specialist creates, promotes, coordinates, and delivers effective and exciting ways of informing the public about Vision Zero City of Milwaukee projects.

Community Outreach and Education:

• Develop, identify, and deliver educational methods and materials that are culturally competent and appropriate for each target audience.
• Coordinate Vision Zero educational activities; schedule and teach classes and complete evaluation surveys with participants.
• Develop and implement protocols to receive and fulfill community requests concerning information, presentations, and participation at community events. Attend and present at community events, especially those that target low income and residents on or near the high injury network and their families.
• Maintain an education calendar and documentation to monitor participation in community educational events.
• Inform the public about the goals of Vision Zero, related street projects and traffic laws.
• Empower the public and other stakeholders to be agents of change in their communities.
• Stay informed of current or updated policies and standard practices regarding Vision Zero, multimodal safety and laws and ensure that educational materials are updated with relevant materials.

Community Relations

• Cultivate community partners with a focus on those entities that either serve or are located in areas with the most serious crashes.
• Actively seek opportunities for engaging stakeholders, such as schools, community centers, libraries, parenting programs and housing sites.
• Assist in establishing diverse and non-traditional education locations and methods to strengthen and increase programmatic reach.
• Recruit individuals and organizations into Vision Zero opportunities.
• Work with the Marketing and Communications Officer to provide website and social media postings.

We welcome qualified individuals with disabilities who are interested in employment and will make reasonable accommodations during the hiring process in accordance with the Americans with Disabilities Act (ADA) of 1990, as amended by the Americans with Disabilities Act Amendments Act (ADAAA) of 2008.

The Community Outreach Specialist must be willing and able to do the following:

• Lift and move items weighing up to 10 pounds occasionally and/or negligible amount of force constantly to move objects. 
• Ability to work a flexible schedule including evenings and weekends.

1. Four years of professional experience in community outreach and education or a Bachelor’s degree in Community Engagement, Public Administration, Marketing or Communication from an accredited college or university.
2. Ability to travel independently throughout the City of Milwaukee by public transportation, walking, bicycling, or driving.

Equivalent combinations of education and experience may also be considered.

NOTICE: Please do not attach your academic transcripts to your employment application. The hiring department will verify candidates’ education as part of the background screening process prior to extending any job offers.

• Bilingual in Spanish or Hmong.

Technical

• Ability to learn the principles of Vision Zero and traffic safety and become proficient in the subject matter.
• Knowledge of media resources for community action and service programs.
• Knowledge of promotion, advertising, and marketing methods.
• Ability to coordinate initiatives designed to promote the Vision Zero to the community.
• Skill in working with the news media to ensure accuracy of information disseminated.
• Skill in developing and implementing public participation and communication programs.
• Computer skills to use the Microsoft Office Suite and the internet efficiently.  
• Ability to read, analyze, and interpret work related documents.
• Maintain current knowledge of evidence-based community engagement tools and best practices.

Communication and Interpersonal

• Verbal communication skills to share information professionally, effectively, and efficiently with diverse internal and external customers.
• Ability to respond to inquiries with tact, diplomacy, and discretion.         
• Ability to write publication-ready letters, memoranda, reports, and public education information using clear, concise, and grammatically correct language.        
• Ability to effectively present information and respond to questions from the general public.    

Critical Thinking

• Analytical, problem-solving, and decision-making skills; sound judgment.
• Organizational skills and the ability to manage multiple priorities and meet frequent deadlines.
• Skill in performing detailed, independent work with a high degree of accuracy in a fast-paced environment.
• Situational awareness and observational skills to mitigate potential safety incidents.
• Honesty, integrity, and responsible stewardship of City resources.

The current salary range (Pay Range 2EN) is $56,291-$67,309 annually, and the resident incentive salary range for City of Milwaukee residents is $57,979-$69,328 annually. Appointment above the minimum is possible based upon level of experience and other qualifications and is subject to approval.

The City of Milwaukee provides a comprehensive benefit program that includes the following:

• Defined Benefit Pension Plan
• 457 Deferred Compensation Plan
• Health and Dental Insurance
• Paid Parental Leave
• Comprehensive Wellness Program
• Onsite Clinic Services
• Onsite Employee Assistance Program
• Alternative Work Schedules
• Long Term Disability Insurance
• Group Life Insurance
• Tuition Benefits
• Paid Vacation
• 12 Paid Holidays
• Paid Sick Leave and other paid leaves
• Flexible Spending Arrangement
• Commuter Value Pass

For full details of the benefits offered by the City of Milwaukee, please visit http://city.milwaukee.gov/Benefits.

THE SELECTION PROCESS will be job related and will consist of one or more of the following: an evaluation of education, experience and/or responses to supplemental questions; a written or performance test, a structured interview, or other assessment methods. The Department of Employee Relations reserves the right to call only the most qualified candidates to structured interviews and performance examinations. Structured interviews may include written exercises. Selection process component weights will be determined by further analysis of the job.

INITIAL FILING DATE - The selection process will be held as soon as practical after the deadline listed above. Receipt of applications may be discontinued at any time after this date without prior notice. However, recruitment may continue until the needs of the City have been met. Qualified applicants will be notified of the date, time, and place of the selection process components. Unless otherwise required by law, the City of Milwaukee will not provide alternative selection process dates or times. The applicant is responsible for attending all phases of the job selection process at the time and place designated by the City of Milwaukee.

• APPLICATIONS and further information may be accessed by visiting www.jobapscloud.com/MIL    
• Applications and transcripts should be submitted no later than the deadline listed above.         
• If you would like assistance completing an application, please contact the Department of Employee Relations at (414) 286-3751 or staffinginfo@milwaukee.gov.

The City of Milwaukee values and encourages diversity and is an equal opportunity employer.