Office of Personnel Management

Announcement-Information Systems Services Coordinator IV Bulletin

Information Systems Services Coordinator IV

Recruitment #091027-B55D-03

Department:

Department of Human Services

County Location:

Oklahoma

Date Opened:

10/27/2009 10:00:00 AM

Filing Deadline:

11/18/2009 11:59:00 PM

Salary:

$40,162.56 - $47,838.96/year

Full or Part Time:

Full-Time

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Bulletin

INTRODUCTION

This position is with the Oklahoma Child Support Services - State Office - Lincoln Plaza Location.

BASIC PURPOSE

Positions in this job family are assigned responsibilities involving the coordination of a variety of administrative support or technical services related to providing information services and support for a management information system within a state agency or institution. This includes activities involving the coordination of requests for services between users and operating or applications systems staff, training or assisting users with various systems applications, responding to various problems and coordinating with operations or technical staff to effect solutions or enhance systems performance, providing assistance in scheduling special productions requirements, providing assistance in obtaining and distributing a variety of management reports or other products, responsibility for an inventory of a variety of equipment, supplies and materials related to the management information system, and similar activities.

Positions allocated to this job family differ from those in the network management job family in that they are more administrative in nature, involving the completion and coordination of various information services requirements rather than direct responsibility for the technical aspects of maintaining a computer operating system or network.

LEVEL DESCRIPTORS

The Information Systems Services Coordinator job family consists of four levels which are distinguished based on the complexity of the work assigned, the experience required to perform assigned duties, and the responsibility for the supervision of others.

Level IV:
This is the leadership level of this job family where employees are assigned responsibilities involving the supervision of others in providing for the coordination of information services requirements for an agency or institution as a team leader, unit supervisor or comparable position. This will include assignment and review of work, providing training and assistance to other staff, and insuring the completion of assigned tasks or activities and may also include responsibility for various administrative responsibilities such as approval of leave, disciplinary actions, performance management and employee development.

MINIMUM QUALIFICATIONS

Level IV:
Education and Experience requirements at this level consist of a bachelor’s degree or an equivalent combination of education and experience PLUS two (2) years of qualifying experience in performing work involving the coordination or completion of various tasks or activities related to providing information services and computer support to meet user requirements; or an equivalent combination of eduationa and experience substituting one year of experience in computer operations, production scheduling, network administration, the coordination of information systems services, or closely related work for each year of the required education PLUS two (2) years of qualifying experience in performing work involving the coordination or completion of various tasks or activities related to providing information services and computer support to meet user requirements.

SELECTIVE QUALIFICATIONS

The Oklahoma Department of Human Service has been authorized to utilize a Selective Qualification when interviewing applicants for this position.

"Applicants must have a minimum of one (1) year of experience with windows XP PRO in a WAN/LAN wirless environment utilizing IEEE 802.11b,g,n."

SELECTION PLAN

Scores Based On: 100% Evaluation of Education and Experience listed on a supplemental questionnaire

***NOTE: Names of eligible applicants can be made available to State agencies upon their request, immediately following the closing date and time.