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Social Services Inspector II

Recruitment #130117-H22B-01

Introduction

This position is located at the Tulsa Office of Client Advocacy in Tulsa County.

BASIC PURPOSE

Positions in this job family are assigned responsibility for conducting internal and external audits and field investigations and performing federally mandated quality control audits to evaluate the effectiveness of agency programs.  Duties include investigating welfare fraud and employee violations of agency policy, regulations and applicable state and federal laws.  Some positions in this job family will conduct investigations and inquiries to protect the rights of clients, act as client advocate and file grievances on behalf of clients.

LEVEL DESCRIPTORS

This job family consists of four levels which are distinguished by the level of complexity and diversity of the specific job assignments, the extent of responsibility assigned, the expertise required for the completion of the duties assigned and the responsibility assigned for providing leadership to others.

Level II:    
At this level, employees are assigned responsibilities at the full performance level.  In addition to the duties performed at Level I, tasks will include, but are not limited to, carrying a caseload of complex and difficult audits and investigations; preparing material pertinent to the analysis and evaluation of program operations at the local level; analyzing records of selected cases in all counties to determine completeness of documentation of eligibility factors and implementation by the agencies; and analyzing plans for caseworker service.  Documents all eligibility factors on cases selected for review.  Coordinates fraud investigation surveillance activities with other state and federal agencies, assists out-of-state agencies in investigations; may conduct single suspect investigations; may perform investigations in the capacity of a certified peace officer.  In addition, employees at this level review and analyze personnel actions and procedures for compliance with the Oklahoma Personnel Act, Merit Rules for Employment and internal agency policies and regulations, investigate alleged violations of personnel laws and regulations, evaluate findings and prepare reports, make recommendations for correction of noncompliance.  Locate and conduct interviews with selected recipients; check collateral references for verification of essential information pertinent to the case under review; verifies income and other benefits received by client household; summarizes results of investigation and/or reviews conclusions of case review; prepares weekly and monthly reports to supervisor.  Employees will also investigate violations of Medicaid programs and assignment agreements on the part of physicians, hospitals and/or other providers and investigate complaints against the juvenile service system.

MINIMUM QUALIFICATIONS

Level II:     
Education and Experience requirements at this level consist of a bachelor’s degree and three years of professional experience in investigation, auditing, social work, personnel administration, law enforcement or child support enforcement; or an equivalent combination of education and experience.

SELECTIVE QUALIFICATIONS

The Oklahoma Department of Human Service has been authorized to utilize a Selective Qualification when interviewing applicants for this position. 

"Applicants must have a minimum of two (2) years of professional experience in the Office of Client Advocacy, DDSD, or working with or advocating for individuals with developmental disabilities."  

Selection Plan

 Scored based on:   100% Evaluation of Education and Experience listed on application.


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