Introduction
The Maryland Department of Business and Economic Development is seeking qualified applicants for aTravel Information Aide I position within the Office of Tourism Development. This position will work 40 hours biweeky, Thursday through Monday.
GRADE
8
LOCATION OF POSITION
This position is located in Frederick County at the Mason Dixon Welcome Center on US15 in Emmitsburg, Maryland.
Main Purpose of Job
The primary function of this position will be to provide travel and historical information to Maryland visitors as well as assist with the fulfillment operation by preparing and assembling kits and labels, receiving and ordering stock.
POSITION DUTIES
The incumbent will inform the traveling public about Maryland attractions, accommodations, recreational facilities, services and destinations; inform travelers about current events and activities; read maps and give specific directions to Maryland destinations, as well as provide assistance in reaching destinations. Kit assembly for mailing to fulfill requests from our call and web centers will also be a primary function of this position.
MINIMUM QUALIFICATIONS
Applicants must possess high school diploma or a State GED certificate. Two years experience working in public information in a tourism-related industry (e.g., accommodations, campgrounds, travel development agency, information center, guide service, customer service, hospitality, etc.) is required.
SELECTIVE QUALIFICATIONS
Applicants should be able to relate to the public in a friendly and competent manner; and must be able to interpret highway maps. Applicants must be able to work weekends since the center is open Thursday through Monday year-round from 9:00 a.m. until 5:00 p.m. Knowledge of Maryland history, geography and tourist attractions is needed. Applicants must be computer literate and also be able to frequently lift and/or move up to 50 pounds. Fulfillment experience is required.
BENEFITS
This is a contractual position with limited benefits.
FURTHER INSTRUCTIONS
It is highly preferred that you apply online at http://business.maryland.gov. Click on MENU at the top of page, DBED and then Work at DBED. If you are unable to apply online, please submit a resume to:
DBED OFFICE OF HUMAN RESOURCES
ATTN: TRAVEL INFORMATION AIDE I –
MASON DIXON AT US-15
401 EAST PRATT STREET
BALTIMORE, MARYLAND 21202
As an E-Verify and equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.
We thank our Veterans for their service to our country, and encourage them to apply.
TTY Users: call via Maryland Relay