ASSISTANT STATE COMPTROLLER VII- DIRECTOR

OPEN TO ALL QUALIFIED CANDIDATES

THIS IS AN EXECUTIVE SERVICE POSITION. THE SELECTED CANDIDATE WILL SERVE AT THE PLEASURE OF THE APPOINTING AUTHORITY.

9907

110 CARROLL STREET, ANNAPOLIS MD 21411

The Comptroller of Maryland is seeking a highly motivated and innovative executive to serve as the Director of the Revenue Administration Division (RAD). This is an Executive Service position, critical to the success of the Office of the Comptroller, serving at the pleasure of the Comptroller. The primary function of this position is to provide senior executive management for RAD, which is responsible for processing over 2.8 million Maryland individual income tax returns, collecting over $18 billion of State and local tax revenue, and providing related services to the citizens and businesses of Maryland. RAD is comprised of over 400 tax professionals, associates, and temporary employees in seven departments: Taxpayer Services, Taxpayer Accounting, Revenue Accounting, Legal, Returns processing, Electronic Processing, and Systems Application Control.

The Director will develop, manage, and drive both short-term and strategic plans, goals, objectives, and new initiatives; determine organizational structure and staffing needs; prepare the division's annual budget; recommend changes in related laws and regulations; conduct process improvement and optimization efforts; and will represent the Comptroller at civic groups, industry and association meetings, conferences, legislative and other governmental hearings, and other organizations as needed.

The RAD Director is responsible for the following essential functions (not all inclusive):

• Directing the staff of the director’s office in their management of RAD.
• Directing the operations necessary for the processing of tax returns, including the issuance of refunds, for all tax types administered by the Comptroller of Maryland.
• Keeping abreast of current technology for processing tax returns and payments and accounting for and reporting revenues.
• Directing the operation of the call center, 11 branch offices, and other taxpayer service functions to provide high quality customer service to taxpayers, citizens, and businesses of Maryland with regard to all matters related to state tax obligations.
• Directing the functions necessary for timely and accurate reporting of revenues.
• Keeping abreast of changes to Maryland tax law and overseeing necessary changes to regulations, tax forms, instructions, and processes.
• Collaborating with other directors and staff on tactical and strategic projects and operational processes to ensure the highest level of quality, service and security to the taxpayers of Maryland.

EDUCATION: Bachelor's degree from an accredited four-year college or university in Business Administration, Public Administration, Accounting, or related field.

EXPERIENCE: Ten years in a leadership role in finance, banking or related industry.

** For education obtained outside of the U.S., you will be required to provide proof of the equivalent American education as determined by a foreign credential evaluation service. If you possess a degree obtained outside of the United States, please submit a detailed, course-by-course evaluation report from one of the U.S. equivalency evaluating members identified at http://www.naces.org/members.htm.

Progressively responsible experience managing modern, high-volume payment processing environment, with proven ability to define, collect and track metrics and key performance indicators, leveraging them to enable management decisions which result in overall performance improvements. Experience with large scale electronic data systems, high volume document imaging, and call center management.

Applicant qualifications will be evaluated based on the information submitted for review. Candidates whose background and qualifications are most closely matched with the position requirements will be invited to interview. Therefore, it is essential to list all relevant information in detail. Candidates continuing through the selection process are also subject to a comprehensive background investigation including a review of their criminal, MVA and tax records; and determination of legal authorization to work in the United States or under the United States Immigration Reform and Control Act of 1986.

STATE OF MARYLAND BENEFITS  

Veterans                                                                                                                                                                            Thank you for your service to our country. If you are seeking veteran's preference, please submit a copy of your DD-214.  

For immedate consideration, please submit a cover letter with your salary requirements, your resume, an unofficial copy of your transcripts, and any other supporting documents. The preferred method for submitting additional information is to upload it directly into your online account. Please remove references to the first 5 digits of your SSN and your DOB on all attachments by deleting, redacting or blacking that information out with a marker. Alternatively, you may email your application packet to sdaye@comp.state.md.us.  

If you are having difficulty with your user account or have general questions about this online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or Application.Help@maryland.gov.  

If you have any questions, please feel free to contact Shantee' Daye at sdaye@comp.state.md.us. 

Appropriate accommodations for individuals with disabilities are available upon request by calling: (410) 260-6622 or MD TTY Relay Service 1-800-735-2258.  

We thank our Veterans for their service to our country, and encourage them to apply. As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.