HUMAN SERVICE SPECIALIST IV- CONTRACTUAL

15

301 W. Preston Street, Suite 1007, Baltimore, MD  21201

Note: 

This agency will be relocating to Crownsville, MD.  Candidates selected for this position, will be working in Crownsville, MD.

The main purpose of this position is to ensure compliance by Area Agencies on Aging Supports Planning staff with the requirements, policies, and procedures for Medicaid Supports Planning Services and Maryland's Community First Choice (CFC), Home and Community-Based Options (CO) Waiver, Community Personal Assistance Services (CPAS), and Increased Community Services (ICS) programs.

The Supports Planning Specialist will act as a liaison for supports planning staff located at the 19 local Area Agencies on Aging to provide technical assistance, training, oversight, and monitor the provision of supports planning services to participants and applicants who are applying to or enrolled in CFC, CO, CPAS, or the ICS program; and will work collaboratively with the Department of Health and Mental Hygiene to provide assistance to facilitate the operations of these programs.

Education: A bachelor’s degree from an accredited college or university.

Experience: Three years of experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations.

Notes: 1. Additional professional or technical experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations may be substituted on a year-for-year basis for the required education.

2. Education at the graduate level at an accredited college or university in a human services related field may be substituted at the rate of 30 semester hours per year for up to two years of the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Administrative Officer classifications and Administrative Officer specialty codes in the General, Administrative, Clerical, and Officer Services field of work on a year-for-year basis for the required experience and education.  

You must meet both the minimum and selective qualifications to be considered.

One year experience providing technical assistance and training for programs that provide long-term services and supports for older adults and/or individuals with disabilities.

The preferred candidate should possess the following:

1. Experience with Medicaid Home and Community-Based programs;

2. Experience in the areas of regulations and policies;

3. Experience conducting oversight and monitoring activities;

4. Strong written and verbal communications skills;

5. Excellent interpersonal and customer service skills;

6. Ability to prioritize and multi-task effectively;

7. Flexibility in a busy environment;

8. Proficient in Microsoft Office;

9. Experience with web-based tracking systems.

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.  All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date.  Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year.

The selection procedure used for this classification is designed to evaluate the candidate's education, training, and experience as they relate to the job.  The rating will be based on your application.  Therefore, it is important that you provide complete and accurate information on the application.  Report all experience and education that is related to this position.

CONTRACTUAL EMPLOYEE HEALTH BENEFITS

A RESUME is REQUIRED and can be uploaded as an attachment under the Resume tab of the online application.

The online application process is STRONGLY preferred.  If online access is not available, you may mail a paper application, resume, and supplemental questionnaire by the closing date to:

Department of Budget and Management

Recruitment and Examination Division

301 West Preston Street, Room 608

Baltimore, MD  21201

All mailed documents must include the applicant's name and the job number and must be received by the closing date.

Resumes will NOT be accepted in lieu of completing the application.

If you have any questions concerning the recruitment process for this position, please call 410-767-6352.

TTY  Users: call via Maryland Relay.

We thank our Veterans for their service to our country, and encourage them to apply.

Bilingual applicants are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.