ADMINISTRATIVE AIDE

Grade 11

151 West Street, Suite 200

Annapolis, MD

Provide problem analysis and ongoing user support, coordinating system development and implementation, and training users on the functionality of applications for agency and statewide systems housed on large client server platforms and provide secretarial support for the Candidacy and Campaign Finance Division in order to maintain registration records, campaign fund reports, and other election-related data accurately and in a form that is accessible to the public as required by Title 13 of the Election Law Article and perform public service request and Soundex checks for the Voter Registration Division of the county election boards.

• Assists program managers in the design, development and testing of software system corrections or enhancement by analyzing modifications recommended, determining system impact and estimating effort and resources required to perform modifications;
• Performs user acceptance testing with established quality assurance policies and procedures;
• Develops, reviews and updates application documentation and training material to ensure that information is accurate, relevant, current, and user friendly;
• Conducts on and off site training and support on the functions and capabilities of Election Software System;
• Oversees, coordinates and supports help desk for the twenty-four (24) local election boards on the candidacy filing system;
• Provides support and guidance to Electronic Campaign Finance Report Filers (Electronic Filing Help Desk);
• Provides information to callers in regard to laws, rules, regulations, operations and procedures governing Candidacy and Campaign Finance;
• Create extracts using voter registration data for public service request within ten (10) business days, verify the requests are compliant with the law;
• Verifies identity and voter registration and receives Candidate filings (Declaration of Intent, Certificate of Candidacy, and Statement of Organizations) form candidates, notarize Financial Disclosure Statements;
• Inspects all new Campaign Finance Entities' Statement of Organization, Officer Resignation/Appointment, and Slate Designation forms for accuracy and compliance with laws and regulations;
• Reconciles/balances transactions with register drawer and investigates and resolves any out-of-balance problems. Prepare deposits;
• Other duties as assigned.

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Four years performing secretarial work or clerical work involving typing duties.

Notes:

1. Additional secretarial or clerical experience may be substituted on a year-for-year basis for the required education.

2. Thirty credit hours with a major in secretarial science or office technology from an accredited college may be substituted at the rate of thirty credits for one year of experience for up to two years of the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administration classifications or Administrative, Clerical, or Office Services specialty codes in the Administrative Support field of work on a year-for-year basis for the required experience.

1. Experience with customer service via telephone, in person and through email;
2. Experience with office practices, procedures, and equipment;
3. Experience in handling confidentiality of records, reports, and other material;
4. Experience in dealing with elected officials, the public and co-workers in a courteous and tactful manner

Open only to current State Board of Elections, Local Board of Elections, current Board of Elections contractual, and temporary employees.

Demonstrated ability to accurately type on a typewriter or keyboard on a personal computer, computer terminal or word processor at a minimum of forty words per minute may be required, depending on the specific requirements of the position.

Please make sure that you provide sufficient information on your application (and on separate pages, if necessary) to show that you meet the qualifications for this recruitment.  All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date.  Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year.

Please read the job announcement in entirely before applying for this recruitment. Applicants must meet all minimum qualifications to be considered and appear on the list of people eligible for hire. The examination will consist of a rating of your education, training, and experience related to the requirements of the position. You may be required to complete a qualifications supplement or the rating may be based on your application. Therefore, it is important that you provide complete and accurate information on your application. Report all experience that is related to this position.

The online application process is strongly preferred. If online is not available, please send your completed paper application (by the closing date) to:

State Board of Elections

HR Recruitment

PO Box 6486

Annapolis, MD 21401-0486

For questions or to email additional information, please send to sylvial.brown@maryland.gov. To fax additional information, please fax to 410-974-5126.

Appropriate accommodations for individuals with disabilities are available upon request by contacting sylvial.brown@maryland.gov.

TTY  Users: call via Maryland Relay

We thank our Veterans for their service to our country, and encourage them to apply.

Bilingual applicants are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.