Senior Network Administrator

Reimagine a career in public service. At WCC, we are collaborative and team oriented, innovative in our approach, and passionate about our work. We thrive on initiative, creativity and challenges to the status quo. Our employees are valued and empowered. We are proud of our achievements and consider excellence a continuous journey…not a destination end point. If you've got the right stuff:  solid network systems admin expertise, current technical skills, and a passion for your work, come journey with us.

Our Mission

The Maryland Workers' Compensation Commission seeks to secure the equitable and timely administration of the provisions of the Maryland Workers' Compensation law on behalf of its customer, the injured workers and their employers, by providing an efficient forum for the resolution of individual claims.

Our Vision

The Workers' Compensation Commission envisions a state wherein injured workers and employers are empowered to create an equitable partnership to facilitate prompt and fair resolution of workers' compensation matters.

About Us

Together we profoundly touch the lives of so many people and have enormous responsibility to the community by fulfilling our mission of securing equitable and timely administration of the law.

Commission continues to provide services to our constituent partners at a level rarely met throughout the United States. The professionalism, work ethic, and technological acumen manifest in our operations allows us to smoothly and effectively manage the challenges which invariably arise. Every division within the agency plays a vital role in keeping us in the forefront nationally...

Are you ready to make a meaningful difference in your community and pursue  your career passion with a nationally recognized leader?

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Manage the day-today operations of the WCC systems and converged networks. Includes planning, developing, installing, configuring, maintaining security, supporting, and optimizing all network hardware, software, and communication links for LAN, WAN, WLAN, VoIP and VPN. Monitor and maintain local and wide area network system continuity, telecommunication services, operating systems' software and application software; To install, configure, update, monitor and provide troubleshooting support for PC's, Servers, switches, routers, firewalls, network appliances, access points, printers, scanners and other associated computer equipment and cabling in support of the Agency's users.

The State of Maryland Workers’ Compensation Commission is currently seeking an energetic, versatile, and highly skilled Senior Network Administrator in the position of Computer Network Specialist, Lead. The Senior Network Administrator manages operations of WCC's information systems and networks. This includes design, planning, installation, and support of LAN, WAN, WLAN, VoIP, security, virtualization, Windows server operating systems’ software, and application server systems. The main purpose of this position is to deliver and maintain a high performing information systems infrastructure in support of the Agency’s mission and its stakeholders

• Design,  enhance, and support WCC's evolving web sites and services, enterprise content management and other business processes in an environment with Active Directory, System Center and other Microsoft Windows application servers, Cisco data & voice networking and security systems, virtualization with VMware vSphere Enterprise, various server platforms and Next Gen security systems and tools

• Work with internal and external customers to define technical solutions that support business objectives.

• Be part of dynamic project teams, coach and mentor other IT team members.

• Provide technical support for  data, voice and operating system issues

Education: Bachelor's degree in computer information technology, management information systems or other information technology related field, to include course work in local or wide area computer networks, from an accredited college or university.

Experience: Two years of experience planning, integrating and maintaining software and hardware for local or wide area computer networks.

Notes: 1. Candidates may substitute completion of high school or high school equivalency certificate and eighteen months of experience converting data from project specifications by preparing program code using generally accepted computer programming languages or other developmental tools; planning, installing and maintaining data communications network lines and devices; or evaluating, implementing and maintaining computer hardware and software for the required education.

2. Candidates may substitute completion of high school or high school equivalency certificate and fifteen credit hours from an accredited college or university in systems analysis and applications programming using generally accepted computer programming languages or other developmental tools for the required education.

3. Candidates may substitute completion of high school or high school equivalency certificate and completion of a certification program in Network Administration, such as Certified Novell Administrator (CNA), Microsoft Certified Product Specialist NT 4.0 Administrator or equivalent certification program for the required education.

4. Candidates may substitute experience in one of the following areas on a year-for-year basis for a high school education: operating computer systems, scheduling, controlling input and output or maintaining backups or data storage, processing data on computer systems, evaluating, implementing and maintaining computer hardware and software or converting data from project specifications by developing programs using generally accepted computer programming languages or other developmental tools.

5. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Network Analyst classifications or Network Integration and Management specialty codes in the Information Technology field of work on a year-for-year basis for the required experience and education.

The following are required qualifications. Candidates MUST possess the following:

Two years experience using enterprise network management, communications and security servers and systems including Microsoft System Center 2007+, Microsoft Exchange Server 2010+, VMware vSphere Enterprise, and McAfee ePO

• One year of experience designing, implementing , securing and maintaining Microsoft Windows 2008 or newer Active Directory domain networks and configuring, securing, and troubleshooting Cisco data & voice network hardware and software
• Completion of a certification program in one of the following active network and security  programs : Cisco Certified Network Associate (CCNA),  Microsoft Certified Solutions Expert (MCSE),  VMware Certified Professional  (VCP5 or VCP6), ISC(2) Certified Information Systems Security Professional (CISSP) , PaloAlto Networks Certified Network Security Engineer (CNSE)  or Juniper Networks Certified Specialist Security (JNCIS-SEC)
• Experience using PaloAlto Networks NexGen Firewall, Powershell  scripting, Unitrends backup and recovery, two factor authentication products and services, What’s Up Gold, Cisco IronPort Email Security Appliance,  and/or other next generation firewall, unified threat management (UTM), network management tools,  and disk based enterprise backup and recovery software/integrated appliances.
• Working knowledge of administering Cisco Unified Communications Manager, Unity Connection and Call /Contact Center version 9+ hardware and software
• Working knowledge of administering Microsoft SQL Server 2014+
• Project management, systems integration, and failover/disaster recovery skills in a distributed and significantly virtualized  multi-platform environment
• Familiarity with current  information systems and  networks security techniques, frameworks  and best practices for services, monitoring, vulnerability assessment, intrusion prevention and detection and data encryption 

Employees in this classification may be subject  to call 24 hours a day and, therefore, may be required to provide the employing agency with a telephone number where the employee can be reached. Employees may be furnished with a mobile phone.

Applications will be evaluated based on the materials submitted in relation to the above position responsibilities and requirements. Therefore, it is important to provide complete and accurate information. All information concerning your qualifications must be submitted by the closing date. Successful candidates will be ranked as BEST QUALIFIED, BETTER QUALIFIED, or QUALIFIED and placed on the employment (eligible) list for at least one year.

If you are unable to apply online, or encounter difficulty attaching required or optional documentation, you may submit via mail or deliver in person. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.

PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION

Completed applications, required documentation, and any required addendums may be mailed to:

Workers' Compensation Commission

Attn: 116-004503-0002

10 E. Baltimore Street, 7th Floor

Baltimore, MD 21202

For more information please contact wccpers@wcc.state.md.us

The MD State Application Form can be found online. Workers' Compensation Commission is an equal opportunity employer. It is the policy of WCC that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.

TTY  Users: call via Maryland Relay

We thank our Veterans for their service to our country, and encourage them to apply.