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IT PRODUCTION CONTROL SPECIALIST II

Recruitment #17-000433-0001

GRADE

10

LOCATION OF POSITION

Department Human Resources

Office of Emergency Operations

311 W. Saratoga Street

Baltimore MD 21201-3500

Main Purpose of Job

This position is assigned to the Central Distribution Center to produce print, process and distribute output from the Department of Human Resources (DHR) automated systems statewide to include client letters, benefits, various DHR administration's notices, and system reports.

POSITION DUTIES

Prepares input (data disks, labels and/or custom designated mailings and inserts) to use with particular job runs; identifies job to be printed from queue; selects and indicates file to effectively manage the print job; reviews operating instructions, special job/program instructions, and adjust equipment as necessary to process output; operates Xerox Nuvera 288 Digital Perfecting System Printer to produce reports, letters and client benefits as well as special department's mailings; monitors equipment in operation for adjustments in making changes if necessary (in accordance with prescribed limitations) to continue operations in readability of output; operates auto folder to fold inserts being mailed with clients' notices; processes all client notices, program output and special mailings using high speed mail inserting systems; separates output reports for distribution within DHR Central, Local Departments and Local Health Departments; types labels and letters as needed for distribution purposes; maintains a daily distribution list for 60 DHR destinations; documents all reports received, printed and distributed; packages, seals and weighs all reports for United Parcel Service for pick-up; operates go-chart to transport packages (reports) being sent via UPS; utilizes UPS Tracking System to verify mailing and delivery of reports to track delays; performs routine service checks and maintenance to insure the cleanliness and efficient operation of Central Distribution Center equipment; performs BARR-RJE System Remote (245) Back-ups; maintains postage used and volume of material mailed for audits; performs a manual inventory on a routine basis to provide for an uninterrupted supply of needed material such as paper, varying sizes of envelopes, ink and specific forms and inserts; and prepares requisitions to maintain appropriate supply inventories.

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Two years of experience scheduling or setting up data processing jobs for production, controlling data input and output or maintaining a tape library for multipurpose, multi-tasking computers.

Note:  1.  Experience operating computer equipment for the purpose of data entry, word processing or maintaining information or performing clerical work involving reconciliation of data may be substituted on a year-for-year basis for the required education.

2.  Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Computer Clerk and Assistant classifications or Computer Clerk and Assistant specialty codes in the General, Administrative, Clerical, and Office Services field of work on a year-for-year basis for the required experience

DESIRED OR PREFERRED QUALIFICATIONS

1. Experience with BARR-RJE System (RMT-245), Xerox Nuvera 288 Digital Perfecting System Printer, Pitney Bowes (FPS-12) Flexible Productivity Series Mailing Machine, Pitney Bowes Olympus II/RSM Mail Sorter, UPS World Shipment Exchange Software, Dell Optiplex 320 Computer, BAUM 714 MP Auto Fold fast folding machine, and E-Z Go Cart.  

2. Experience with researching, analyzing and reporting information.  

3. Experience working/coordinating successfully and diplomatically on complex projects involving multiple partners and objectives.

4. Ability to work independently, under a variety of emergency conditions.  

5. Ability to prioritize and handle multiple projects simultaneously. 

6. Excellent written and oral communication skills  

SELECTION PROCESS

Please provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date. 

Successful candidates will be ranked as Best Qualified, Better Qualified or Qualified and placed on the employment (eligible) list for one year.

The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position.  It is important that you provide complete and accurate information on your application.  Please report all experience and education that is related to this position. 

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must accompany the application.

BARGAINING UNIT STATUS

The incumbent in this position is a member of a covered bargaining unit and will be required to pay a bi-weekly service fee to the exclusive representative of the bargaining unit.

BENEFITS

FURTHER INSTRUCTIONS

Online applications are STRONGLY preferred.  If the online application process is not available, please send your paper application and supplemental questionnaire (if applicable) to:

DHR Examination Services Unit

Attention: Kendra Young

311 W. Saratoga Street, First Floor

Baltimore, Maryland 21201

Or, email dhr.esu@maryland.gov; assistance via phone: 410-767-7414.

The paper application must be received by 5 PM on the closing date for the recruitment. 

TTY Users: call via Maryland Relay, 1-800-925-4434.

Do not submit unsolicited documentation. Resumes, cover letters, transcripts and copies of diplomas are not required for the examination process.

We thank our Veterans for their service to our country, and encourage them to apply.

Bilingual applicants are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.