OFFICE SECRETARY III
Recruitment #17-001362-0005
Department | MSDE - DORS - Client Services |
---|---|
Date Opened | 1/23/2017 5:00:00 PM |
Filing Deadline | 2/6/2017 5:00:00 PM |
Salary | $30,472.00 - $47,710.00/year |
Employment Type |
Full-Time
|
HR Analyst | Joyce Tapman |
Work Location |
Charles
|
GRADE
LOCATION OF POSITION
2670 Crain Highway
Waldorf MD 20601
Main Purpose of Job
POSITION DUTIES
Respond to individual consumer concerns and telephone calls to include accurately recording the information provided by the client or caller, answering general questions about DORS; giving accurate information to the client or caller and maintaining proper interpersonal/telephone etiquette. Process new consumer referrals upon receipt to include scheduling appointment. Scan documents for inclusion into the Case Management System. Process authorizations and invoices in a timely manner. Prepare resumes and job related correspondence for consumers.
MINIMUM QUALIFICATIONS
Education: Graduation from an accredited high school or possession of a high school equivalency certificate.
Experience: Three years performing secretarial or clerical work involving typing duties.
Notes:
1.Additional secretarial or clerical experience may be substituted on a year-for-year basis for the required education.
2.Thirty credit hours with a major in secretarial science or office technology from an accredited college may be substituted at the rate of thirty credits for one year of experience for up to two years of the required experience.
3.Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administration classifications or Administrative, Clerical, or Office Services specialty codes in the Administrative Support field of work on a year-for-year basis for the required experience.
SELECTIVE QUALIFICATIONS
One year of experience with an electronic case management software program is required.
Applicants must meet the selective qualification(s) to be considered. Include clear and specific information on your application regarding the qualification(s).
DESIRED OR PREFERRED QUALIFICATIONS
Experience working with medical/disability terminology and services is preferred.
Experience working with individuals with disabilities is preferred.
BARGAINING UNIT STATUS
BENEFITS
FURTHER INSTRUCTIONS
Applicants must complete the Maryland State Government on-line application for employment recruitment #17-001362-0005. The Application and any support documentation must clearly demonstrate that the applicant meets the prerequisite Minimum Qualifications and possesses the Essential Requirements for the position.
Paper applications can be completed and faxed to 410-554-9397 or mailed to DORS Human Resource Department at 2301 Argonne Drive, Baltimore, MD 21218. To obtain a paper application visit our website dors.maryland.gov or marylandpublicschools.org. Inquiries can be made to 410-554-9424.
Appropriate accommodations can be made for individuals with disabilities.
If you have difficulty with your user account or have general questions about this online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850.
Proof of eligibility to work in compliance with the Immigration Reform and Control Act, and travel throughout the State are required. Any misrepresentation of academic or experience requirements for this position may result in non-selection or termination of employment.
TTY Users: call via Maryland Relay
As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.
We thank our Veterans for their service to our country, and encourage them to apply.