OFFICE SECRETARY III

THIS IS A STATEWIDE RECRUITMENT FOR OFFICE SECRETARY III.  THERE IS A CURRENT VACANCY AT ANNE ARUNDEL COUNTY OFFICE OF CHILD SUPPORT ENFORCEMENT.  THIS LIST MAY BE USED TO FILL FUTURE VACANCIES THROUGHOUT MARYLAND.

Department of Human Services

Anne Arundel County Office of Child Support Enforcement

P.O. Box 1870

Annapolis, MD  21404

An Office Secretary III is work providing secretarial support to an official, administrator or administrative staff. Employees in the Office Secretary III classification type on keyboards of personal computers using word processing software. Employees in this classification may supervise lower-level clerical employees. Employees in this classification receive supervision from an official, administrator or administrative staff.

Provides secretarial support to one or more officials, administrators or administrative staff. Types manuscripts, correspondence, reports and other documents using a keyboard of a personal computer. Relieves the supervisor of operational details by assembling, compiling and summarizing data into a concise form and preparing reports. Drafts correspondence, receives telephone calls and visitors and arranges for appointments and interviews. Provides information to callers in regard to laws, rules, regulations, operations and procedures governing the agency's operations. Obtains material from a variety of sources to be used for articles, reports and speeches. Maintains important and confidential records, schedules, expense accounts and office supplies. Reads reports and summarizes information to facilitate the supervisor's review. Types manuscripts, correspondence, statements, tables and forms from corrected copy, rough draft or oral instruction. Opens, sorts, reads and distributes incoming correspondence. Proofreads outgoing correspondence and reviews records for completeness and accuracy. Prepares and maintains statistical and numerical reports and records. Develops special forms and summaries using a variety of records in order to secure complete and accurate information. May compose and sign outgoing correspondence. May develop, revise and implement office procedures. May use word processing, data base, spreadsheet or desktop publishing computer software applications in order to prepare reports, charts, graphs or other documents. May enter, update, verify and retrieve data using computer data base or spreadsheet software applications. May take dictation using shorthand. May supervise lower-level clerical employees. Performs other related duties.

It is imperative to list all computer and software experience on your application pertaining to your job duties.

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Three years performing secretarial or clerical work involving typing duties.

Notes: 

1. Additional secretarial or clerical experience may be substituted on a year-for-year basis for the required education.

2. Thirty credit hours with a major in secretarial science or office technology from an accredited college may be substituted at the rate of thirty credits for one year of experience for up to two years of the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administration classifications or Administrative, Clerical, or Office Services specialty codes in the Administrative Support field of work on a year-for-year basis for the required experience.  

The ideal candidate will possess one or more years of experience in the following:

1. Handling confidential documentation.

2. Answering inquiries from internal and external customers.

3. Using Microsoft Office Suite, Word, Excel, PowerPoint, etc.

4. Drafting correspondence and/or reports.

Demonstrated ability to accurately type on a keyboard of a personal computer at a minimum of forty words per minute may be required, depending on the specific requirements of the position.

Please provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. 

Successful candidates will be ranked as Best-Qualified, Better-Qualified or Qualified and placed on the employment (eligible) list for one year.

The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies. 

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position.  It is important that you provide complete and accurate information on your application.  Please report all experience and education that is related to this position. 

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must accompany the application. 

All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date.

The incumbent in this position is a member of a covered bargaining unit and will be required to pay a bi-weekly service fee to the exclusive representative of the bargaining unit.

Online applications are STRONGLY preferred.  If the online application process is not available, please send your paper application and supplemental questionnaire (if applicable) to:

Department of Human Services

Examination Services Unit

Attention: Betty Ketterman

311 W. Saratoga Street, First Floor

Baltimore, Maryland 21201

Or, fax requested information to: 410-333-0882; Email Bettyj.ketterman@maryland.gov. 

For questions concerning this position, please call 410-767-7147, toll-free: 1-800-332-6347.

Do not submit unsolicited documentation. Resumes and copies of diplomas are not required.

The paper application must be received by 5 PM on the closing date for the recruitment.

TTY Users: call via Maryland Relay, 1-800-925-4434.  

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. 

We thank our Veterans for their service to our country.