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HUMAN SERVICE PRGM PLN ADMINISTRATOR

REPOST::IF YOU PREVIOUSLY APPLIED, PLEASE DO NOT REAPPLY.

Recruitment #17-001532-0002

Introduction

THIS IS A REVISED POSITION SPECIFIC RECRUITMENT FOR DEPARTMENT OF HUMAN RESOURCES. THE CLOSING DATE HAS ALSO BEEN EXTENDED. IT IS IMPORTANT TO COMPLETE THE SUPPLEMENTAL QUESTION AS PART OF THE APPLICATION PROCESS.

GRADE

17

LOCATION OF POSITION

DEPARTMENT OF HUMAN RESOURCES

SOCIAL SERVICES ADMINISTRATION

311 WEST SARATOGA STREET

BALTIMORE, MD 21201

Main Purpose of Job

This position secures and manages contracts for children in need of residential, treatment, and non-residential foster care services for program compliance within the Department of Human Resources, Social Services Administration (SSA). The incumbent in this position secures contracts for out-of-home placements and supportive services for children in need of foster care services; oversees all contract management activities designed to strengthen achievement of performance outcomes and assures that the deliverables are met with contractors in Maryland and other jurisdictions; and supports the mission of the agency by securing and monitoring contracts with vendors that provides placement and supportive services designed to protect the vulnerable children of the State of Maryland.

POSITION DUTIES

Meets with private providers regarding potential contracts; prepares timelines for solicitations, new and renewal of contracts for purchase; renews treatment and residential foster care contracts based on assessment of vendor operations and consultations; coordinates modification activities with providers and child welfare staff; provides technical assistance specific to purchase of care contracts; conducts analysis of annual budgets submitted by residential foster care or treatment foster care purchase of care providers; contributes feedback to assist in the development of specifications for various solicitation preparation activities, e.g., Requests for Proposals (RFPs) and Invitation for Bids; provides customer service to both internal and external customers; provides consultation to local department staff regarding residential and treatment of foster care contracts; consults with private providers, administrators, and appropriate staff regarding the implementation of administrative policies and processes for contracts; tracks and monitors performance outcomes to ensure provider performance of contract deliverables in accordance with agency performance goals, procurement rules and specifications; conducts meetings with contractor's executive and mid-level managers to outline and clarify expectations; provides interpretation and/or clarification of contract deliverables to internal and external customers; and maintains on-going contract file for each contractor to document significant interactions, decisions, management activities, findings, program improvement actions and follow-up reports. Consults with Local Departments of Social Services' staff on fiscal, legislative policies and operational issues arising due to residential or treatment foster care and purchase of care agreements; directs and coordinates administrative work to support the interpretation and applications of laws, policies, procedures, and regulations for contract and procurement process; represents the SSA Contracts and Monitoring Unit at meetings with other public agencies and community groups; attends meetings with other agencies and Departments', specific to licensing and monitoring which impacts the purchase of care contracts; assesses needs and provides training to providers; responds to citizen concerns, questions or inquiries; and assists in the development of COMAR revisions relating to residential foster care and treatment facilities.

MINIMUM QUALIFICATIONS

PLEASE INCLUDE ALL COMPUTER SOFTWARE USED IN YOUR POSITION DUTIES.

Education: A bachelor’s degree from an accredited college or university.

Experience: Five years of experience in the administration of a human
services program or experience conducting studies and analyses of programs, procedures, practices and organizations.

Notes:

1. Additional professional or technical experience in the administration
of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations may be substituted on a year-for-year basis for the required education.

2. Education at the graduate level at an accredited college or university in a human services related field at may be substituted the rate of 30 semester hours per year for up to two years of the required experience.

SELECTIVE QUALIFICATIONS

 None.

DESIRED OR PREFERRED QUALIFICATIONS

The ideal candidate will possess the following:

1. Experience with Maryland Children Electronic Social Service Information Exchange (MD CHESSIE), Financial Management Information System (FMIS) and Advanced Purchase Inventory Control System (ADPICS). 

2. Strong written and oral communication skills.

3. Ability to prioritize and multi-task effectively.

4. Flexibility in a busy environment.

5. Strong time management, priority setting and problem-solving skills.

6. Ability to travel both within Maryland and Out-of-State if necessary.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

NOT APPLICABLE.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application (and on separate pages, if necessary) to show that you meet the qualifications for this recruitment.  All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date.  Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position.  It is important that you provide complete and accurate information on your application.  Please report all experience and education that is related to this position.   

 

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must accompany the application.  All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date. 

It is imperative to list all computer and software experience on your application pertaining to your job duties.  

BENEFITS

FURTHER INSTRUCTIONS

Online applications are STRONGLY preferred.  If the online application process is not available, please send your paper application and supplemental questionnaire (if applicable) to:

DHR Examination Services Unit

Attention:  LaToura Jones

311 W. Saratoga Street, First Floor

Baltimore, Maryland 21201

Or fax requested information to: 410-333-0882; Email dhr.esu@maryland.gov: Voice 410-767-8844, toll-free: 1-800-332-6347.

Do not submit unsolicited documentation.

The paper application must be received by 5 PM on the closing date for the recruitment. 

TTY Users: call via Maryland Relay, 1-800-925-4434.

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.

Bilingual applicants are encouraged to apply.


We thank our Veterans for their service to our country, and encourage them to apply.