ADMINISTRATIVE SPECIALIST I - Contractual

THIS IS A FULL TIME CONTRACTUAL POSITION

10

Department of Human Services

Montgomery County Office of Child Support

51 Monroe Street

Suite 811

Rockville MD 20850

This position provides administrative support to the Child Support Specialist agent in the Programs Unit of the Montgomery County Office of Child Support within the Department of Human Services. The incumbent in this position processes medical and termination notices received in accordance with Federal, State and local child support policies, procedures and guidelines.

Reviews, analyzes and processes the National Medical Support Notices received; updates the Child Support System with insurance information provided; recommends follow-up actions to the assigned Child Support Specialist agent; mails insurance documents and general notices to customers; submits customers disputes; keeps statistical data of notices received and processed; reviews and processes employer’s termination notices; responds to inquiries; consults with custodial parents, non-custodial parents, employers and other Child Support staff; creates, edits, prepares notices to enforce medical support and collection of support payments; and performs other related duties.

Education: Completion of 60 credit hours at an accredited college or university.

Experience: None

Notes:  

1. Candidates may substitute one year of experience in administrative or professional work for the required education, at the rate of one year of experience for 30 credit hours, for up to 60 credit hours of the required education.

2. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer involving staff work requiring regular use of independent judgment and analysis in applying and interpreting rules and regulations in accordance with agency laws and policies  on a year-for-year basis for the required education.

The ideal candidate will possess the following:

1.    Strong written and oral communication skills.

2.    Ability to prioritize and multi-task effectively.

3.    Flexibility in a busy environment.

4.    Strong time management and problem-solving skills.

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

The assessment will consist of a rating of your education, training and experience related to the requirements of the position.  Therefore, it is important that you provide complete and accurate information on your application.  Please report all related education, experience, dates and hours of work.  All information concerning your qualifications must be submitted by the closing date. 

You must possess the minimum qualifications to be considered for this position.  Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment and clearly indicate your college degree and major on your application.  Credit may be given for relevant part-time, temporary, or volunteer experience including the number of hours worked per week. 

If you have any questions about this recruitment, please contact the Department of Human Services at 410-767-7414.

Applicants who meet the minimum qualifications will be evaluated.  This office, with your approval, will verify your prior applicable work experience.  In order to receive full consideration for time worked, please complete dates of employment in its entirety and identify number of hours worked for each entry.

College transcripts are not required for review of your application and do not need to be forwarded.  Please clearly indicate your college degree and majors on your application.  If selected for an interview, you will be required to bring an official transcript with you.  For all foreign education obtained outside of the U.S., you will be required to provide proof of equivalent American education as determined by a foreign credential evaluation service if selected for an interview.

Online applications are STRONGLY preferred; however, the paper application may be submitted to: DHS/Employment Services Division, attn: Jocelyn Maschal, 311 W. Saratoga Street, Baltimore MD  21201-3500.  The paper application must be received by 5 p.m. close of business on the closing date of the recruitment.  No postmarks will be accepted.  The previous Maryland State application (MS-100) will not be accepted.

TTY Users: call via Maryland Relay

We thank our Veterans for their service to our country, and encourage them to apply.

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.  

Bilingual applicants are encouraged to apply.