ADMINISTRATIVE SPECIALIST I

The Department of Labor, Licensing and Regulation (DLLR) is accepting applications from all qualified applicants for the Contractual position of Administrative Specialist. This position is responsible for approving new applicants for licensure.

10

500 N. Calvert Street, Baltimore, Maryland 21202

This position is responsible for approving new applicants for licensure. This requires the employee to use independent judgment and analysis in applying and interpreting complex administrative policies and legal interpretations.

Duties of this position include, but are not limited to:

• Approves or disapproves the original application of applicants, using independent judgment based on experience and knowledge of current laws and regulations. Approves name changes, credit reports and other changes in license status. Approves or disapproves the application of reciprocal applicants, agreements and information as required by real estate law. Independent decisions are made using the knowledge of reciprocal laws and regulations form both Maryland and the applicant's original State of licensure.

• Confers with other departments/programs such as the Call Center and Payment Center.

• Works with the Assistant Director and Executive Director to address issues, problems, errors or complaints regarding the issuance of licenses when Licensing Administrative III or Licensing Supervisor is not available. 

Education: Completion of 60 credit hours at an accredited college or university.

Experience: None

Notes:  

1. Candidates may substitute one year of experience in administrative or professional work for the required education, at the rate of one year of experience for 30 credit hours, for up to 60 credit hours of the required education.

2. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer involving staff work requiring regular use of independent judgment and analysis in applying and interpreting rules and regulations in accordance with agency laws and policies  on a year-for-year basis for the required education.

Strong preference will be given to applicants that possess the following. Include clear and specific information on your application regarding the qualification(s).

Knowledge with licensing requirements and processes

Writing, communication, interpersonal and organizational skills

Ability and willingness to assume unexpected responsibilities as required and to effectively work in fast-paced, high intensity setting.

Basic Computer skills

Excellent customer service experience

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

All candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (DLLR/DUI) to determine whether any monies are owed to DLLR/DUI as a result of unemployment overpayment/fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employment.

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.  All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year.

RESUMES ARE NOT ACCEPTABLE AND NOT CONSIDERED IN THE SELECTION PROCESS.

The examination for this recruitment will be an evaluation and rating of the information provided on your application. Therefore, it is essential that the application is filled out completely and accurately, listing all relevant education and experience, addressing the specific qualifications shown above and submitting any required documentation (diploma, transcript, certification, license, etc.). Please include clear, detailed and specific information on your application regarding experience qualifications related to the minimum qualifications, desired, and/or selective qualifications of the position.

The online application is STRONGLY preferred. However, if you are unable to apply online, or encounter difficulty attaching required or optional documentation, you may submit via mail or deliver in person. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.

PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION

Completed applications, required documentation, and any required addendums may be mailed to:

DLLR Office of Administration
Attn: Ernestine Hyman 17-001755-0044
1100 N. Eutaw Street, Rm. 101
Baltimore, MD 21201

For additional information, please contact Ernestine Hyman at 410-230-6298 or via email Ernestine.hyman1@maryland.gov.

The MD State Application Form can be found online

Department of Labor, Licensing and Regulation is an equal opportunity employer. It is the policy of DLLR that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.