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Workers' Compensation Appeals Coordinator

ADMINISTRATIVE SPECIALIST II

Recruitment #17-001756-0011

Introduction

The Workers’ Compensation Commission is actively recruiting for an Administrative Specialist II. The main purpose of this job function is to coordinate the case management of appeals for the State of Maryland Workers’ Compensation Commission, interpret and process court orders and judicial review documents in accordance with COMAR 14.09.11.1. 

GRADE

11

LOCATION OF POSITION

Baltimore City

Main Purpose of Job

This position is responsible for activities relating to the processing of appeals for the Workers' Compensation Commission in accordance to COMAR 14.09.11.1(a)(b)(c). Coordinates case management. Interprets court orders and judicial reviews to ensure documents are filed in a timely manner in accordance to COMAR 14:09.11.1(a) and 14.09.11.3.

POSITION DUTIES

The State of Maryland Workers’ Compensation Commission is currently seeking an energetic, detail oriented, self-starter who possesses the ability to review, research and interpret judicial actions on court orders. The incumbent of this position shall prioritize, interpret and process appeals correspondence from 24 jurisdictions in accordance with COMAR 14.09.11.01. This position requires strong analytical, research and customer service skills and is responsible for providing information to the Workers’ Compensation Community with regards to administrative procedures and the judicial process in accordance with MD Rule 7-206.

MINIMUM QUALIFICATIONS

Education: Completion of 60 credit hours at an accredited college or university.

Experience: One year of experience in administrative or professional work.

Notes:

1. Candidates may substitute experience as defined above for the required education at the rate of one year of experience for 30 credit hours, for up to 60 credit hours of required education.

2. Candidates may substitute 90 credit hours at an accredited college or university for the required education and experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer involving staff work requiring regular use of independent judgment and analysis in applying and interpreting rules and regulations in accordance with agency laws and policies on a year to year basis for the required education and experience.

DESIRED OR PREFERRED QUALIFICATIONS

1.  One (1) year of experience using the following computer software: Microsoft Office, including Word, Excel and Outlook; and Internet Explorer is preferred

2.  One (1) year of experience dealing with customers/public in the following manners: telephone, e-mail, written correspondence and face to face contact is preferred

3. One (1) year of professional work experience in a regulatory or court environment is preferred.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

BENEFITS

FURTHER INSTRUCTIONS

If you are unable to apply online, or encounter difficulty attaching required or optional documentation, you may submit via mail or deliver in person. Please be sure to include your name, identification number (Easy ID#) and job announcement number (17-001756-0011) on any documentation to ensure timely processing. Submission of a resume is strongly encouraged.

PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION

Completed applications, required documentation, and any required addendums may be mailed to:

Workers' Compensation Commission
Attn: Personnel Division
10 E. Baltimore Street, 7th Floor
Baltimore, MD 21202

The MD State Application Form can be found online.

For more information please email wccpers@wcc.state.md.us .

TTY Users: call via Maryland Relay

Workers' Compensation Commission is an equal opportunity employer. It is the policy of WCC that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.  

We thank our Veterans for their service to our country, and encourage them to apply.

Bilingual applicants are encouraged to apply.