HUMAN SERVICE SPECIALIST V

This position is limited to Current DHR Child Support Administration Employees only.

16

Baltimore County Office of Child Support Enforcement

170 W. Ridgely Road, Suite 200

Lutherville, MD  21093

This is a highly responsible managerial position, the purpose of which is to provide high level professional, administrative and management skills to supervise and oversee the personnel and operations of the local child support agency.

This position is responsible for the oversight and management of the four tiers of Child Support Specialist staff who provide location and enforcement services to child support customers in accordance with Federal, State and local child support policies, procedures and guidelines in the agency. This incumbent must have knowledge of all Federal and State regulations governing Child Support Enforcement and proficiency in the operation of the automated statewide CSES computer system.

Please describe in detail any job duties relating to the minimum qualifications stated below and include any computer software experience (Excel, CHESSIE, PowerPoint, Word etc.) used in the each of the positions you held. 

YOU MUST MEET BOTH THE MININUM QUALIFICATIONS AND LIMITATION QUALIFICATION IN ORDER TO BE CONSIDERED FOR THIS POSITION.

Education: A bachelor’s degree from an accredited college or university.

Experience: Four years of experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations.

Notes:

1. Additional professional or technical experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations may be substituted on a year-for-year basis for the required education.

2. Education at the graduate level at an accredited college or university in a human services related field at may be substituted the rate of 30 semester hours per year for up to two years of the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Administrative Officer classifications or Administrative Officer specialty codes in the General, Administrative, Clerical, and Office Services field of work on a year-for-year basis for the required experience and education.

Applicant will have a minimum two years Child Support experience.

You must be a Current DHR Child Support Administration Employees Only

Please provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date. 

Successful candidates will be ranked as Best Qualified, Better Qualified or Qualified and placed on the employment (eligible) list for one year.

The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position.  It is important that you provide complete and accurate information on your application.  Please report all experience and education that is related to this position. 

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must accompany the application.

STATE OF MARYLAND BENEFITS

Online applications are STRONGLY preferred.  If the online application process is not available, please send your paper application and supplemental questionnaire (if applicable) to:

DHR Examination Services Unit

Attention: Kendra Young

311 W. Saratoga Street, First Floor

Baltimore, Maryland 21201

Or, email dhr.esu@maryland.gov; assistance via phone: 410-767-7414.

The paper application must be received by 5 PM on the closing date for the recruitment. 

TTY Users: call via Maryland Relay, 1-800-925-4434.

Do not submit unsolicited documentation. Resumes, cover letters, transcripts and copies of diplomas are not required for the examination process.

We thank our Veterans for their service to our country, and encourage them to apply.

Bilingual applicants are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.