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MANAGEMENT ASSOCIATE

Recruitment #17-002650-0022

Introduction

THIS POSITION IS LIMITED TO THE DEPARTMENT OF LABOR, LICENCING AND REGULATION (DLLR) EMPLOYEES ONLY.

GRADE

13

LOCATION OF POSITION

500 N. Calvert Street, Baltimore, MD 21202

Main Purpose of Job

The main purpose of this position is to provide administrative support and assistance to the Office of the Chief of Staff. Provide administrative support to the Office of the Secretary when needed.

POSITION DUTIES

Duties of this position include, but are not limited to:

  • Serves as Executive Administrative support to the Chief of Staff as well as provides administrative support to the Directors assigned to the Office of the Chief of Staff.  Manages the schedule by prioritizing appointments; maintains an executive correspondences filing system (electronic and otherwise); coordinates mail and resolving procedural issues tat relate to the operations of the office.  Tracks and distributes the workload of the office in an effective and timely manner.  Ensures that matters of a sensitive and confidential nature are executed appropriately.  This position supports the Executive Assistants to the Secretary and Deputy Secretary.

  • Maintain a data log of agency-wide travel request, process travel requests for the Office of the Secretary, process grants and expense request.  Coordinates schedules and travel arrangements.  Coordinate with Office of General Services for parking passes for visitors to Office of the Secretary.  Receives mail for 4th floor and distributes it appropriately to the correct division.

  • Receives visitors, answer telephones, and provide prompt, courteous response and helpful information to Office of the Secretary's staff, DLLR's Assistant Secretaries, Commissioners, Executive Directors, Public Officials, visitors and customers.  This includes but is not limited to assisting the Director of Constituent Outreach with customer service inquiries through the Governor's correspondence system (IQ) as needed, helping to organize various internal customer service activities (Employee of the Month, Employee Appreciation Day, Maryland Charity Campaign on behalf of OOS) and duties at the front desk.

  • Assumes role as Accountable Officer for inventory management purposes, ensures office equipment is properly identified and recorded.  Completes annual inventory.  Ensures adequate level off office supplies are maintained.  Coordinates purchases of materials within budgetary limits as necessary.  Enter requisitions into FMIS as directed.

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Five years performing secretarial work or clerical work involving typing duties.

Notes:

1. Additional secretarial or clerical experience may be substituted on a year-for-year basis for the required education.

2. Thirty credit hours with a major in secretarial science or office technology from an accredited college may be substituted at the rate of thirty credits for one year of experience for up to two years of the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administration or Personnel Specialist classifications or Administrative, Clerical, or Office Services specialty codes in the Special Assistant or Secretarial fields of work on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

Strong preference will be given to applicants that possess the following. Include clear and specific information on your application regarding the qualification(s):

Customer Service Experience.

Experience supporting executive level and/or senior level leadership.

LIMITATIONS ON SELECTION

MUST BE A CURRENT MERIT OR CONTRACTUAL DEPARTMENT OF LABOR, LICENSING AND REGULATION (DLLR) EMPLOYEE.

SPECIAL REQUIREMENTS

All candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (DLLR/DUI) to determine whether any monies are owed to DLLR/DUI as a result of unemployment overpayment/fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employment.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.  All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year.

RESUMES ARE NOT ACCEPTABLE AND NOT CONSIDERED IN THE SELECTION PROCESS.

All information concerning the qualifications, including any required documentation (diploma, transcript, certificate, etc.) must be submitted and received by the closing date. Information submitted after this date will not be considered.

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must be provided prior to hire. We will not consider information submitted after this date. For further information, you may call International Consultants of Delaware, Inc. (302) 737-8715 or World Education Services Inc. 1-800-932-3897 or (202) 331-2925.

BARGAINING UNIT STATUS

The incumbent in this position is a member of a covered bargaining unit and will be required to pay a bi-weekly service fee to the exclusive representative of the bargaining unit.

BENEFITS

FURTHER INSTRUCTIONS

The online application is STRONGLY preferred.  However, If you are unable to apply online, or encounter difficulty attaching required or optional documentation, you may submit via mail or deliver in person. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.

PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION

Completed applications, required documentation, and any required addendums may be mailed to:

DLLR Office of Human Resources
Attn: Ernestine Hyman - 17-002650-0022
1100 N. Eutaw Street, Rm. 101
Baltimore, MD 21201

For further questions regarding this job announcement please contact Ernestine Hyman at 410-230-6298 or via email at Ernestine.hyman1@maryland.gov

The MD State Application Form can be found online

Department of Labor, Licensing and Regulation is an equal opportunity employer. It is the policy of DLLR that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.

TTY  Users: call via Maryland Relay




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