COMPUTER NETWORK SPECIALIST II

This is a Position-Specific (Computer Network Specialist II) recruitment for Maryland Institute Emergency Medical  Service Systems, 653 West Pratt Street, Baltimore, MD  21201.

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653 W. Pratt Street

Baltimore, MD 21201

This is a full time permanent position to provide PC helpdesk support, application support, network administration and project management for a 100 user, multi-location Maryland State Agency. The position performs planning, integrating, and maintaining computer hardware, operating system software, application software, and network communications hardware/software for the agency's local and wide area computer networks. The incumbent may require lifting and carrying equipment that weighs to 50 lbs. as well as, traveling statewide. This position will require being available on-call at night and on weekends for emergency support work. Position duties will be performed under general supervision.

Troubleshoot and resolve PC hardware and software issues.

Provision and deploy PCs and laptops to users.

Perform basic network administration and troubleshooting.

Provide project management for and project execution of IT infrastructure projects.

Test, implement, and maintain applications for MIEMSS staff.

Perform inventory and administrative duties.

Other duties as assigned

Education: Bachelor's degree in computer information technology, management information systems, or other information technology related field, to include course work in local or wide area computer networks, from an accredited college or university.

Experience: One year of experience planning, integrating and maintaining software and hardware for local or wide area computer networks.

Notes: 1. Candidates may substitute completion of high school or high school equivalency certificate and eighteen months of experience converting data from project specifications by preparing program code using generally accepted computer programming languages or other developmental tools; planning, installing and maintaining data communications network lines and devices; or evaluating, implementing and maintaining computer hardware and software for the required education.

 2. Candidates may substitute completion of high school or high school equivalency certificate and fifteen credit hours from an accredited college or university in systems analysis and applications programming using generally accepted computer programming languages or other developmental tools for the required education.

 3. Candidates may substitute completion of high school or high school equivalency certificate and completion of a certification program in Network Administration, such as Certified Novell Administrator (CNA), Microsoft Certified Product Specialist NT 4.0 Administrator or equivalent certification program for the required education.

 4. Candidates may substitute experience in one of the following areas on a year-for-year basis for a high school education: operating computer systems, scheduling, controlling input and output or maintaining backups or data storage, processing data on computer systems, evaluating, implementing and maintaining computer hardware and software or converting data from project specifications by developing programs using generally accepted computer programming languages or other developmental tools.

5. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Network Analyst classifications or Network Integration and Management specialty codes in the Information Technology field of work on a year-for-year basis for the required experience and education.

One year of experience providing network support or network administration with Windows Servers, Microsoft Active Directory, Windows PC operating systems and Microsoft Office systems.

Experience operating, maintaining and supporting MS Exchange, MS SQL, VMware, Cisco switching and routing, Sophos software, Wi-Fi, and cellular voice and data devices.

One year of experience providing helpdesk support to end users.

Familiarity with helpdesk management software.

Additional experience or trade school education will be considered in lieu of a bachelor’s degree.

Certifications: MCSE, CCNA, A+, VMware

Please make sure that you provide sufficient information on your application (and on separate pages, if necessary) to show that you meet the qualifications for this recruitment.  All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date.  Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year.

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position.  It is important that you provide complete and accurate information on your application.  Please report all experience and education that is related to this position.

STATE OF MARYLAND BENEFITS

For education obtained outside the U.S. a copy of the equivalent American education as determined by a foreign credential evaluation service must accompany the application.

All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date.

Resumes will not be accepted in lieu of application.

The Online application process is STRONGLY preferred.

If the online application process is not available, you may submit a paper application and supplemental questionnaire (by closing date) to:

Department of Budget and Management

Recruitment and Examination Division

301 W. Preston Street, Room 608

Baltimore, MD 21201

Attn: Amanda Karnezis

For inquiries regarding this recruitment, please call 410-767-4850. 

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.

Appropriate accommodations for individuals with disabilities are available upon request by calling 410-767-3623.

We thank our Veterans for their service to our country, and encourage them to apply.

Bilingual applicants are encouraged to apply.