COMPUTER NETWORK SPECIALIST SUPERVISOR

This recruitment is limited to current State of Maryland government employees only.

19

Department of Human Services

Charles County Department of Social Services

Information Technology - Local General Administration

200 Kent Avenue

LaPlata, MD 20646

This position manages the work planning, integration and maintenance of software and hardware for the local or wide area networks within the Agency, inclusive of operating systems and network communications software; provides supervision to the Computer Network Specialist; and performs security monitoring functions specific to systems access.

This position plans, coordinates, supervises and evaluates the work of I.T. staff; consults with users to discuss local or wide area computer network software and hardware needs to assess existing software and hardware and to survey the sites where networks will be located; monitors the performance of the network software and hardware through network management and diagnostic programs and utilities; adjusts the network for maximum efficiency; maintains and analyzes records of network activity; recommends and implements network software and hardware upgrades; reviews technical manuals and other technical literature; attends workshops, seminars and training classes to learn various network systems used by the agency and to keep abreast of the latest developments in computer network technology; manages, by supervision, the installation of operating system software and network communications software for computer networks; prepares and assembles technical documentation and user documentation for network software and hardware; serves as Telecommunications Coordinator for the agency; and provides back-up for alarm monitoring.

Please describe in detail any job duties relating to the minimum qualifications stated and include any computer software experience (ex. Word, Excel, PowerPoint, Google Mail, Calendar, Team Drive, etc.) used in each of the positions you held.

Education: Bachelor's degree in computer information technology, management information systems, or other information technology related field, to include course work in local or wide area computer networks, from an accredited college or university.

Experience: Three years of experience planning, integrating and maintaining software and hardware for local or wide area computer networks.

Notes:

1. Candidates may substitute completion of high school or high school equivalency certificate and eighteen months of experience converting data from project specifications by preparing program code using generally accepted computer programming languages or other developmental tools; planning, installing and maintaining data communications network lines and devices; or evaluating, implementing and maintaining computer hardware and software for the required education.

2. Candidates may substitute completion of high school or high school equivalency certificate and fifteen credit hours from an accredited college or university in systems analysis and applications programming using generally accepted computer programming languages or other developmental tools for the required education.

3. Candidates may substitute completion of high school or high school equivalency certificate and completion of a certification program in Network Administration, such as Certified Novell Administrator (CNA), Microsoft Certified Product Specialist NT 4.0 Administrator equivalent certification program for the required education.

OR

4. Candidates may substitute experience in one of the following areas on a year-for-year basis for a high school education: operating computer systems, scheduling, controlling input and output or maintaining backups or data storage, processing data on computer systems, evaluating, implementing and maintaining computer hardware and software or converting data from project specifications by developing programs using generally accepted computer programming languages or other developmental tools.

5. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Network Analyst classifications or Network Integration and Management specialty codes in the Information Technology field of work on a year-for-year basis for the required experience and education.

1.  Experience using Microsoft Office products (Word, Excel, PowerPoint).

2.  Experience using Google Products (e.g. Mail, Calendar, Team Drive, etc.).

3.  Experience using Financial Management Information Systems (FMIS), Client Automated Resources Eligibility System (CARES) and/or Child Support Enforcement System (CSES).

This recruitment is limited to current State of Maryland government employees only.

Please provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. 

Successful candidates will be ranked as Best Qualified, Better Qualified or Qualified and placed on the employment (eligible) list for one year.

The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies. 

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position.  It is important that you provide complete and accurate information on your application.  Please report all experience and education that is related to this position. 

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must be provided prior to hire.

All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date.

STATE OF MARYLAND BENEFITS

Online applications are STRONGLY preferred.  If the online application process is not available, please send your paper application and supplemental questionnaire (if applicable) to:

DHR Examination Services Unit

Attention: Leslie Wigfield

311 W. Saratoga Street, First Floor

Baltimore, Maryland 21201

Or fax requested information to: 410-333-0882; Email dhr.esu@maryland.gov: Voice 410-767-7316, toll-free: 1-800-332-6347.

Do not submit unsolicited documentation. Resumes and copies of diplomas are not required for the examination process.

The paper application must be received by 5 PM on the closing date for the recruitment. 

TTY Users: call via Maryland Relay, 1-800-925-4434.

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.

Bilingual applicants are encouraged to apply.

We thank our Veterans for their service to our country, and encourage them to apply.