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IT SYSTEMS TECHNICAL SPECIALIST

Recruitment #17-004488-0011

Introduction

 

GRADE

19

LOCATION OF POSITION

Maryland Correctional Enterprises

7275 Waterloo Road

Jessup, MD

Main Purpose of Job

Responsible for the overall technology strategy of the Maryland Correctional Enterprises (MCE). Responsible for planning, developing, and implementing computer systems for administration and manufacturing areas. Determines the technology or information goals of the organization and then oversees the implementation of technology to meet these goals. Responsibilities also include purchasing, training, and support of computer systems.

POSITION DUTIES

Serves as first approval in the process of purchasing and receiving of computer hardware and software.  Bidding out computer needs of MCE, and preparing documentation for the fiscal staff.  Serves as systems administrator of the LAN and WAN; wiring of the remote AS400 controllers, modems, terminals and printers.  Install and load software, setup personal computers for end users, and provide training to staff. 

Provides technical advice and maintain a work schedule to solve problems concerning data accuracy with remote and local sites. Provide system users with operating manuals; creating manuals and policies for approval by the Chief Administrative Officer. Maintains MCE's contingency plan, system security procedures, field expansion manual, and disaster recovery plans.  

MINIMUM QUALIFICATIONS

Education: Bachelor’s degree from an accredited college or university in Computer Science, Computer Information Technology, Management Information Systems or other information technology-related field to include coursework in application, communication, database or operating systems software technology.  

Experience: Three years of experience designing, developing, testing, implementing and maintaining application, communication, database or operating systems software.

Notes:

1. Graduation from an accredited high school or possession of a high school equivalency certificate and thirty credit hours from an accredited college or university in Computer Science, Computer Technology, Management Information Systems or other information technology-related field to include coursework in application, communication, database or operating systems software technology may be substituted for the required education.  

2. Graduation from an accredited high school or possession of a high school equivalency certificate and one additional year of experience designing, developing, testing, implementing and maintaining application, communication, database or operating systems software may be substituted for the required education.  

3. Experience operating computer systems; or scheduling, controlling input and output to process data on computer systems; or evaluating, implementing and maintaining computer hardware and software; or converting data from project specifications by developing program code using generally accepted computer programming languages may be substituted for high school education on a year- for-year basis.

4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in the Computer Systems Operations classifications or Computer Systems Operations specialty codes in the Information Technology field of work on a year-for-year basis for the required experience and education.

SELECTIVE QUALIFICATIONS

Applicants must meet the selective qualification(s) to be considered. Include clear and specific information on your application regarding your qualifications.

Two (2) years of experience in IT project or program management (requirements definition, design, implementation, test, deployment and support), or functional IT management.

DESIRED OR PREFERRED QUALIFICATIONS

The following qualifications are preferred not required: 

Experience working with AS400 systems 

Experience with set up of development, implementation, testing and a Q/A Environments

Experience developing, planning, and/or implementing Enterprise Resource Planning (ERP) systems 

Demonstrated knowledge of quality assurance, quality control, and independent verification and validation techniques

Demonstrated knowledge of system acquisition practices required to design, develop, integrate, test, and implement major systems

EXAMINATION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.  All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. 

Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year.

BENEFITS

FURTHER INSTRUCTIONS

To submit qualifying documents; the preferred method is to upload them using the “other” tab on the online application. However, if you’re unable to upload your documents, please fax requested information only to 410-585-0570 (providing a cover sheet with your contact information, recruitment name, recruitment number and the number of pages faxed). We will not consider information submitted after the closing date of this announcement.

Resumes will NOT be accepted in lieu of completing the online or paper application.

Online applications are STRONGLY recommended; if you do not have internet access, please mail the Maryland State Application (paper) by the closing date to:

HRSD-Recruitment & Examination

ATTN: Cynthia Wingate

6776 Reisterstown Road,

Suite 309

Baltimore, MD 21215

For more information, please call 410-585-3060

We thank our Veterans for their service to our country, and encourage them to apply.

TTY Users: call via Maryland Relay

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.




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