FISCAL ACCOUNTS CLERK II

09

Department of Human Services

Cecil County Department of Social Services

Child Support Enforcement Administration

170 East Main Street

Elkton, MD 21921

This position is responsible for providing service in the fiscal operations of CSES including, but not limited to: deposits, preparing logs for payments to SDU, researching returned checks, stop payments, voided, forged, and stale dated checks, performing account adjustments and audits. In addition to expedited processing of payments, this position will require researching and resolving all issues involving unprocessed, misapplied, and undistributed funds. The fiscal worker will be responsible for working and maintaining all local fiscal reports.

At all times, the incumbent will provide customer service to both internal and external customs that meets or exceeds the standards set by the Department. Establishment: Interviews customers telephonically or face to face to obtain testimony to complete the required forms. Analyzes and interprets data and applicable court orders to initiate/update cases. At all times, the incumbent will provide customer service to both internal and external customers that meets or exceeds the standards set by the Department. Location: Locates and relocates non-custodial and custodial parents in order to obtain needed information when researching returned and stale dated checks. Case Maintenance: Maintains case information in CSES by entering, updating, and/or creating date. Documents all action with case action logs. Updates CSES initial data elements to ensure reliable and accurate statistical information. Reviews CSES migrations to monitor changes. Performance Measurements: Maintains compliance with CSEA/Cecil County OCSE performance measures in order to ensure quality service delivery and achievement of agency and state goals. Will maintain federal and state goals by working reports, assisting in reengineering policy or procedures, compiling and analyzing statistical data, and/or completing special assignments from the Assistant Administrator or Supervisor. Customer Service: Analyzes, interprets, researches, and responds to customer's (such as clients, attorneys, foreign courts, employers, etc.) needs by responding and/or reacting in person, by mail, telephone, or fax and updating the case file and CSES as appropriate. Makes appropriate referrals to community resources on behalf of the customers. Responds to customer service work orders. Fiscal: Prepares the log for payments received locally. Provides service in fiscal operations of CSES, including, but not limited to: stop payments, returned, voided, forged, and stale dated checks, account adjustments, and requested/required audits. Expedite the processing of CSES payments by researching and resolving all issues involving unprocessed, misapplied, and undistributed funds. Responsible for all local fiscal reports. Enforcement: Manages and maintains child support cases by monitoring compliance and using enforcement techniques. Prepares audits for civil and criminal court proceedings, attorney, and customer requests. Performs other duties as necessary (i.e. shelter management, PQI, etc.) The Governor has delegated DHR as the primary agency responsible for Emergency Support Function #6. The Governor can dictate an emergency and require state employees to respond.

It is imperative to list all computer and software experience on your application pertaining to your job duties.

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Two years of experience reviewing, verifying, recording, adjusting and balancing financial transactions.

Notes:

1. Experience calculating and recording financial, statistical or other numerical data may be substituted on a year-for-year basis for the required high school education.

 2. Six credit hours in accounting from an accredited college or university may be substituted for one year of the required experience.

3. A minimum of five courses or six months of accounting-related training in a vocational training program in subjects such as journalizing transactions, analyzing transactions into debits and credits, posting to a general ledger, payroll, bank reconciliations, accounts payable, and accounts receivable may be substituted for one year of the required experience.

4. Candidates may substitute U.S. Armed Forces military service experience in Financial Clerical/Finance Technicians classifications or specialty codes in the financial field of work at a rate of one year of military experience for the required experience.

The ideal candidate will possess:

1. One year experience of child support fiscal operations.

2.Experience in and/or knowledge of Federal and State regulations governing child support

3. One year of experience in accounts payable and receivable.

Candidates must be willing to work in Cecil County which is located approximately 55 miles north of Baltimore off of Interstate 95; last exit before the MD/DE line.

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.  All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year.

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must be provided prior to hire. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date.

It is imperative to list all computer and software experience on your application pertaining to your job duties.

STATE OF MARYLAND BENEFITS

Online applications are STRONGLY preferred.  If you are unable to apply online, please send your paper application and supplemental questionnaire (if applicable) to:

Department of Human Services

Examination Services Unit

Attention:  LaToura Jones

311 W. Saratoga Street, First Floor

Baltimore, Maryland 21201

Or fax requested information to: 410-333-0882; Email latoura.jones@maryland.gov: Voice 410-767-8844, toll-free: 1-800-332-6347.

Do not submit unsolicited documentation.

The paper application must be received by 5 PM on the closing date for the recruitment. 

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. Bilingual applicants are encouraged to apply.

We thank our Veterans for their service to our country, and encourage them to apply.

TTY Users: call via Maryland Relay, 1-800-925-4434.