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Recruitment #17-004916-0004



Wicomico County Department of Social Services is located on Maryland's Eastern Shore, approximately 115 miles southeast of the Baltimore –Washington area.  




Wicomico County Department of Social Services

201 Baptist St.

Salisbury, MD 21801

Wicomico County Department of Social Services is located on Maryland's Eastern Shore, approximately 115 miles southeast of the Baltimore –Washington area.

Main Purpose of Job

To provide professional, fully proficient administration of all aspects of human resources services. Duties and responsibilities include all of the critical functional areas within personnel, recruitment, employment services, classifications, injured worker's compensation and employer-employee relations. Considerable duties in the area of organization development and agency strategic planning comprise another important component of this position.


Serve as the Appointing Authority's hearing officer arbitrator and defend actions taken by testifying at adverse proceedings such as grievances, mediation, etc. Represent agency at administrative hearings concerning employer/employee disputes for grievances or behavior deficiencies. Represent the Agency and present testimony at mediation, second step hearings, settlement conferences and third step hearings at the Office of Administrative Hearings. Counsel and provide technical advice and guidance to managers and supervisors, and employees regarding application of personnel policies/regulations, state laws, rules, and procedures. Develop and direct internal recruitment activities to maintain equitable procedures. Perform all recruitment activities for vacant positions. Interpret personnel policies and procedures to staff regarding reclassification possibilities. Develop, maintain and track all training attendance for staff. Develop study memorandum documenting job analysis, evaluation and recommendation for all delegated classifications. Recommend changes to existing procedures or propose new procedures in order to accomplish established personnel administration goals and objectives. Interpret and apply various provisions of Merit System Law, rules, policies and procedures. Provide consultation to staff at all levels of the agency, particularly to program supervisors, concerning the most effective application of all classifications able to be utilized in DHR subsidiary agencies. Review and process FMLA and Leave Bank requests. Serve as Agency's Retirement and Health Benefits Coordinator. Prepare and develop all reports needed for Human Resources office.


Please describe in detail any job duties relating to the minimum qualifications stated and include any computer software experience (ex. Word, Excel, Access, etc.) used in each of the positions you held.

Education: A bachelor’s degree from an accredited college or university.

Experience: Two and one half years of professional HR experience involving recruitment and employment services, classification and compensation, employee relations, test development and validation job analysis, job evaluation, salary administration, HR program evaluation, or HR policy formulation. 


1. Professional HR management work in the areas of recruitment and selection, classification, salary administration, employee relations, test development and validation or as a generalist may be substituted on a year-for-year basis for up to four years of the required education. 

2. Paraprofessional personnel work experience may be substituted on a year-for-year basis for up to four years of the required education. Paraprofessional personnel work is defined as work involving the application of public sector personnel procedures, policies, rules and regulations to specific employment actions. Appropriate paraprofessional personnel experience includes responsibility for activities such as: preparing and maintaining employment records, calculating salaries, applying personnel-related rules and policies, preparing personnel-related reports, conducting employee orientation and counseling employees regarding benefits and obligations and responding to inquiries concerning employment procedures.

3. Thirty graduate credit hours from an accredited college or university in the fields of HR/personnel administration, human resources management, business administration, public administration, statistics, tests and measurements, psychology or a related field may be substituted for up to two years of the required experience.

4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in human resources management classifications or human resources management specialty codes in the human resources management field of work on a year-for-year basis for the required experience and education.


1. One year experience in Workday processing human resources transactions.

2. One year experience in JobAps.


Limited to candidates willing to work in Wicomico County DSS.


1. Employees in this classification are required to obtain certification in State Personnel Management System policies and procedures and in the functionality of the Statewide Personnel System from the Office of Personnel Services and Benefits, Department of Budget and Management within six months from the time of appointment to the position. Employees are also required to obtain recertification every six months thereafter. 

2. Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.


Please provide sufficient information on your application to show that you meet the qualifications for this recruitment.  All information concerning your qualifications must be submitted by the closing date. 

Successful candidates will be ranked as Best Qualified, Better Qualified or Qualified and placed on the employment (eligible) list for one year.

The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.


The assessment may consist of a rating of your education, training, and experience related to the requirements of the position.  It is important that you provide complete and accurate information on your application.  Please report all experience and education that is related to this position. 

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must accompany the application. 

All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date.


The incumbent in this position is a member of a covered bargaining unit and will be required to pay a bi-weekly service fee to the exclusive representative of the bargaining unit.  



Online applications are STRONGLY preferred.  If the online application process is not available, please send your paper application and supplemental questionnaire (if applicable) to:

DHR Examination Services Unit

Attention: Kendra Young

311 W. Saratoga Street, First Floor

Baltimore, Maryland 21201

Or fax requested information to: 410-333-0882; Email

For questions concerning this position, please call 410-767-7316, toll-free: 1-800-332-6347.

Do not submit unsolicited documentation.

The paper application must be received by 5 PM on the closing date for the recruitment. 

TTY Users: call via Maryland Relay, 1-800-925-4434.

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.

Bilingual applicants are encouraged to apply.

We thank our Veterans for their service to our country, and encourage them to apply.