COLLECTION AGENT I
Baltimore Cash Office Collector
|Department||DBM Central Collection Unit|
|Date Opened||4/19/2017 11:59:00 PM|
|Filing Deadline||5/3/2017 11:59:00 PM|
|Salary||$32,364.00 - $50,818.00/year|
|HR Analyst||Tina Hoban|
LOCATION OF POSITION
Main Purpose of Job
This contractual position is within the Central Collection Unit (CCU), and is located at the Baltimore Office. This position will collect all delinquent accounts referred from various MD state government agencies in the quickest, efficient, and most cost effective manner while employing the highest professional standards. This position will provide excellent customer service skills and communicating correct account information to customers. Answering incoming calls when necessary and maintaining open communications with MVA / ICD departments.
This is a contractual position that serves at the pleasure of the appointing authority.
Education: Bachelor’s degree.
Experience: One year of in person customer service.
DESIRED OR PREFERRED QUALIFICATIONS
LICENSES, REGISTRATIONS AND CERTIFICATIONS
Contractual employees who work for an agency covered under the State Employee and Retiree Health and Welfare Benefits Program (the Program), have a current employment contract and work 30 or more hours a week (or on average 130 hours per month) may be eligible for subsidized health benefits coverage for themselves and their dependents. As a contractual employee, you will be responsible for paying 25% of the premiums for your medical and prescription coverage, including any eligible dependents you have enrolled. The State of Maryland will subsidize the remaining 75% of the cost for these benefits. You can also elect to enroll in dental coverage, accidental death and dismemberment insurance, and life insurance, but will be responsible to pay the full premium for these benefits.
Online application process is STRONGLY preferred. If the online application process is not available, you may submit a paper application and supplemental questionnaire (by the closing date) to:
Department of Budget and Management
Recruitment and Examination Division
301 W. Preston Street, Room 608
Baltimore, MD 21201
For questions concerning this recruitment, please call 410-767-2244. TTY Users: call via Maryland Relay.
As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.
People with disabilities and bilingual candidates are encouraged to apply.
We thank our Veterans for their service to our country.